Senior Site Reliability Engineer
OutSystems5 months ago
Responsibilities
- Lead and onboard services and teams to reliability tenets.
- Establish and maintain Service Level Objectives and Service Level Agreements.
- Design and implement scalable, reliable, secure, and cloud-native infrastructure.
- Collaborate with software development teams to build resilient, observable, fault-tolerant, recoverable, scalable, and performant systems.
- Implement monitoring, alerting, logging, and tracing solutions.
- Lead incident response, resolution, and RCA/post-mortems.
- Automate operational tasks with emphasis on rapid incident detection and recovery.
- Develop mission-critical automation and tools in Python using Gen AI tooling.
- Communicate system reliability and performance updates to stakeholders.
- Participate in an on-call rotation providing 24/7 production support.
Requirements
- Bachelor’s or master’s degree in Computer Science or equivalent.
- At least 6 years of experience in Site Reliability Engineering managing infrastructure and services at scale.
- History of end-to-end project delivery.
- Experience managing Hadoop and Kubernetes infrastructure and related services, or equivalent experience.
- Advanced knowledge of Linux, networking, and containers.
- Proficiency in at least one high-level programming language such as Python or GoLang.
- Strong troubleshooting and debugging skills.
- Fluency in English and excellent written and oral communication skills.
- Understanding or hands-on experience with prompt engineering in software development.
- Familiarity with AI-native IDEs or AI assistants such as Cursor, GitHub Copilot, and Claude.
- Experience with SLOs, SLIs, and SLAs is valued.
- Experience with Kubernetes, EKS, AWS CloudFormation, Terraform, Puppet, Chef, or Spacelift is valued.
- Experience with Python, Go, Bash/Shell scripting, or other automation tools and languages is valued.
- Familiarity with AWS services including EC2, RDS, ELB, CloudFront, and Lambda is valued.
- Experience with Grafana, ELK, Prometheus, or other monitoring tools is valued.
- Understanding of resilient and fault-tolerant system design and complex distributed-system troubleshooting is valued; CKA, CKAD, and CKS certifications are valued.
Benefits
- Hybrid onsite work in Menlo Park, CA.
- Professional Development Fund and Internal Mobility Program supporting vertical progression, lateral moves, and specialized AI skills.
- Inclusive, global culture with access to experienced mentors and world-class colleagues.
- Equal opportunity employment and consideration regardless of protected status.
Categories
Site Reliability
About OutSystems
OutSystems builds a low-code application development platform for enterprises to design, integrate, and run web and mobile software, with cloud or on‑prem deployment options. It sells subscriptions and services around its PaaS to help teams deliver business‑critical apps, integrate with existing systems, and apply DevOps/AI tooling. Founded in 2001 and headquartered in Boston, the company is privately held and serves global enterprise customers across many industries.