3 days ago
Gurgaon, IndiaMid Level / Senior
Responsibilities
- Design, develop, and deploy AI agents and copilots using Microsoft Copilot Studio.
- Translate business requirements into scalable AI and automation solutions.
- Manage AI solutions across the PoC, pilot, and production lifecycle.
- Perform agent maintenance, monitoring, troubleshooting, and operational support.
- Develop and maintain scripts and basic data engineering workflows supporting AI solutions.
- Collaborate with clients, business stakeholders, and technical teams to deliver solutions within agreed timelines.
- Create and maintain technical documentation, solution guides, and operational runbooks.
Requirements
- Bachelor’s degree in computer science, information technology, engineering, or a related field.
- 3 to 5 years of experience in AI, automation, analytics, or application development.
- Mandatory hands-on experience developing and deploying solutions with Microsoft Copilot Studio.
- Experience building and supporting AI, conversational AI, or agent-based solutions.
- Strong Python or similar scripting skills.
- Working knowledge of data integration, APIs, and basic data engineering concepts.
- Strong communication, stakeholder management, and problem-solving skills.
- English proficiency is required, with intermediate B1 proficiency stated.
Benefits
- Opportunity to lead AI-powered transformation and solve real-world enterprise challenges.
- Hands-on experience, mentorship, and learning opportunities.
- Values-driven culture emphasizing integrity, inclusion, innovation, curiosity, and client focus.
- Regular employment with a hybrid work arrangement and day shift in India.
Tech Stack
Categories
About Genpact
Genpact is a global professional services and technology firm that runs and transforms mission-critical operations for large enterprises through consulting, managed services, and AI- and analytics-driven platforms. It serves industries such as banking, insurance, healthcare, and manufacturing/supply chain, modernizing finance, risk, customer service, and back-office processes. Headquartered in New York and listed on the NYSE (G), Genpact originated within GE before becoming an independent public company.