Senior Forward Deployed Engineer
Salesforce3 days ago
Stockholm, SwedenSenior
Responsibilities
- Develop and deploy production AI agents and customer experiences that take actions for enterprise organizations.
- Design agent intelligence using prompts, reasoning, tool calls, LLM techniques, and customer-system integrations.
- Own technical components end-to-end, from architecture through deployment, validation, and production observability.
- Build and integrate data pipelines using Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
- Model data, validate pipeline output, and maintain agent performance dashboards and customer KPI reporting.
- Contribute to proofs of concept and MVPs, and co-build solutions with customers and partners.
- Surface platform gaps, edge cases, and field insights to senior engineers and product teams.
- Partner with Deployment Strategists to translate customer business challenges into deployable agentic solutions.
Requirements
- At least 3 years of software engineering or technical delivery experience and at least one production system to demonstrate.
- A degree in Computer Science or a related field.
- Prior customer-facing technical delivery experience in consulting, professional services, or forward deployed engineering.
- Fluency in at least one of Python, JavaScript/TypeScript, Java, or Apex.
- Hands-on experience with LLMs and prompt engineering.
- Deep understanding of data modeling, APIs, and integration patterns.
- Ability to collaborate with sales teams and customer architects.
- Ability to produce quality code and evaluate AI outputs with engineering rigor.
- Willingness to experiment with emerging AI tools, models, and frameworks.
- Preferred qualifications include Salesforce platform experience or certifications, familiarity with LangChain or LlamaIndex, cloud data platform experience, and experience in data engineering, platform architecture, or headless deployments.
Benefits
- Salesforce provides benefits and resources intended to support balance and professional impact.
- Approximately 25% travel is required to work directly alongside customers.
Tech Stack
Categories
Forward Deployed
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.