Senior Enterprise Operations Engineer-1
Mastercard21 hours ago
Pune, IndiaSenior
Responsibilities
- Own production cloud platform stability, availability, performance, and reliability across AWS, Azure, and hybrid environments.
- Lead complex incident triage, troubleshooting, root-cause analysis, problem management, and technical escalation for L1 teams.
- Implement SRE practices including SLIs, SLOs, SLAs, error budgets, resilience engineering, chaos engineering, and capacity planning.
- Troubleshoot and improve CI/CD pipelines, deployment orchestration, progressive delivery, canary releases, and rollback automation.
- Operate Kubernetes platforms, including cluster management, node scaling, networking, pod, storage, and ingress troubleshooting.
- Manage cloud networking, compute, storage, IAM, load balancing, security services, observability platforms, and AIOps workflows.
- Build automated remediation, self-healing, event-driven automation, and infrastructure-as-code solutions.
- Implement cloud security incident response, DevSecOps automation, vulnerability scanning, compliance checks, policy enforcement, CSPM, secrets management, and certificate lifecycle management.
- Maintain SOPs, runbooks, knowledge articles, change governance, and operational documentation.
Requirements
- At least two active certifications from the specified Kubernetes, AWS, or Microsoft Azure certification list are mandatory.
- Experience operating large-scale AWS, Azure, hybrid-cloud, Kubernetes, and container platforms.
- Knowledge of CI/CD tooling, GitOps workflows, infrastructure as code, artifact management, observability, AIOps, cloud security, and DevSecOps.
- Proficiency in at least two of Python, Bash, PowerShell, and Go.
- Knowledge of SLIs, SLOs, SLAs, error budgets, chaos engineering, capacity planning, performance engineering, and incident response.
- Strong troubleshooting, problem-solving, ownership, accountability, and stakeholder communication skills.
- Ability to work in a 24x7 global operations model and support the specified overnight shift schedule.
Benefits
- The role operates on one of two overnight shift schedules: Sunday–Wednesday or Wednesday–Sunday, generally 6:30 p.m. to 6:30 a.m., with alternate Wednesdays.
- The position supports a 24x7 global operations model.
Tech Stack
Categories
DevOpsSite Reliability
About Mastercard
Mastercard builds and operates a global payments network used by banks, merchants, fintechs, and governments, offering card processing, real-time payments, tokenization, and fraud/risk services. It generates revenue from transaction processing and assessment/service fees across more than 200 countries and territories. Founded in 1966 and headquartered in Purchase, New York, Mastercard is a public company listed on the NYSE (ticker: MA).