1 day ago
Prague, Czechia +2 moreMid Level
Responsibilities
- Lead the design, customization, development, and optimization of complex CRM and software solutions.
- Ensure scalable, maintainable, and architecturally consistent solutions throughout the software development lifecycle.
- Provide technical guidance and mentorship to junior engineers.
- Develop and maintain software architecture documentation.
- Query customer databases for data extraction and reporting.
- Integrate CRM platforms with other systems through APIs.
- Analyze customer data and produce reports and insights.
- Troubleshoot and resolve complex CRM-related technical issues.
- Participate in project planning, estimation, and continuous improvement initiatives.
- Serve as a subject matter expert for pitches and client work and contribute to team strategy.
Requirements
- At least 4 years of experience with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics.
- Experience implementing efficient, scalable, and maintainable CRM solutions.
- Strong programming skills in Apex, C#, .NET, or other scripting and automation technologies.
- Strong understanding of API integration, including SOAP APIs.
- Experience querying databases and managing customer data, segmentation, customer lifecycle, and personalization.
- Experience with Excel, Power BI, Tableau, or comparable data analysis and reporting tools.
- Experience leading and managing project development in Agile or Scrum environments.
- Experience with version control and CI/CD tools such as GitHub, GitLab, Bitbucket, or Jenkins.
- Strong problem-solving, troubleshooting, organizational, and prioritization skills.
- Ability to work independently and collaboratively while guiding junior team members.
- Experience with Industry Clouds is advantageous.
Benefits
- Hybrid work arrangement with an expectation of 1 day per week or 4 days per month in the office.
- Adaptable working hours and home office options.
- Competitive salary, volunteer days, wellness days, modern offices, and a multicultural work environment.
- Training, mentorship, and opportunities to explore roles across the wider dentsu network.
- Opportunity to work on international, innovation-driven projects with colleagues across a global network.
- Inclusive and supportive workplace culture.
Tech Stack
C#Jenkins.NETSOAP
Categories
About Dentsu
Dentsu is a global advertising and marketing services group that plans and buys media, develops creative campaigns, and builds data- and technology-led customer experiences for brands. It earns revenue from agency fees and media services across a network that includes Carat, iProspect, and Merkle. Founded in 1901 and headquartered in Tokyo, Dentsu is publicly traded in Japan and serves clients across many sectors worldwide.