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Stripe

Full Stack Engineer, Support Experience

Stripe
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1 day ago
Toronto, CanadaMid Level / Senior
H1B Sponsor

Responsibilities

  • Build, operate, and improve support products for all of Stripe’s users.
  • Collaborate with user-facing teams to develop and deploy solutions for support operations.
  • Enhance internal tools for user-facing teams to improve case-solving workflows.
  • Manage problems end to end, considering business impact and user experience.
  • Uphold high standards for engineering quality and mentor newer team members.

Requirements

  • 2-5+ years of experience building impactful products or systems at scale.
  • Strong generalist skills in frontend and backend development.
  • Ability to write high-quality, well-documented, and observable code.
  • Empathy for users and a commitment to improving their experience.
  • Proven ability to integrate various services and processes.