3 months ago
Remote, United States or Remote, United KingdomStaff+
Base Salary
$181k - $226k/yr
Responsibilities
- Build backend systems for agent orchestration, durable execution, tool execution, memory, observability, and evaluation infrastructure.
- Design scalable services and APIs for context retrieval, multi-step workflows, interaction with Mural data, and reliable agent actions.
- Develop memory systems for conversation and product context, retrieval, summarization, compaction, and long-term context management.
- Create monitoring, debugging, feedback, tracing, metrics, and offline evaluation infrastructure for agent behavior.
- Define backend architectures, service boundaries, data models, and implementation plans aligned with user value.
- Help define Mural’s technical direction and long-term architecture for agentic AI.
- Mentor engineers, champion engineering excellence, establish best practices, and contribute to hiring and team growth.
Requirements
- 7+ years of software engineering experience designing, building, and operating reliable production systems, scalable services and APIs, and well-defined architectures.
- Experience with distributed systems and complex workflows, including orchestration, asynchronous processing, job execution, retries, event-driven architectures, long-running processes, and failure recovery.
- Familiarity with AI, LLM, or agentic systems, including tool use, context retrieval, evaluation, or model orchestration.
- Experience with production quality practices including observability, reliability, testing, security, maintainability, and incident response.
- Strong communication skills and ability to produce clear technical documentation and collaborate cross-functionally.
- Experience working full stack or collaborating closely on product-facing frontend experiences.
- Deeper AI/ML experience with LLM evaluation, experimentation, embeddings, and retrieval systems is valued.
- Experience with knowledge graphs, graph-based data modeling, entity resolution, or relationship-aware retrieval systems is valued.
Benefits
- Benefits are provided, with details not specified.
- The team is remote-first.
Categories
About MURAL
Mural builds an online visual collaboration workspace for planning, workshops, and facilitation, with digital whiteboards, templates, and integrations for distributed teams. It sells SaaS subscriptions to businesses, especially large enterprises, for meetings, brainstorming, and project alignment. Founded in 2011 and headquartered in San Francisco, the privately held company reports adoption across large enterprises, including many Fortune 100 organizations.