Forward Deployed Process Consultant
Salesforce3 days ago
London, United KingdomSenior
Responsibilities
- Advise enterprise executives on business goals and operational pain points, build business cases, and establish measurable success metrics.
- Lead discovery workshops and process mapping and convert findings into working automated solutions within days to weeks.
- Build and iterate AI agent-based automations by designing prompts, structuring outputs, and debugging failures.
- Identify integration risks involving authentication, latency, and payload limits.
- Own scope, testing, data migration, cutover, go-live, and structured handoff to implementation partners and customer teams.
Requirements
- At least 5 years of experience in solutions consulting, forward deployed, strategic consulting, product management, process automation, or business analysis roles.
- Deep knowledge of supply chain, enterprise resource planning, or finance operations processes such as procure-to-pay, order-to-cash, accounts payable/receivable, or supplier onboarding.
- Hands-on experience building AI or agent-based automation, including prompt design, output structuring, and failure iteration.
- Experience engaging enterprise executives in business-to-business software sales to develop business cases and roadmaps.
- Familiarity with the Salesforce platform ecosystem, including APIs and platform services, is preferred.
- Experience with partner ecosystems and implementation channels is preferred.
- Lean, Six Sigma, or related process improvement certification is preferred.
- A technical or business degree is preferred, and an MBA is a plus.
Benefits
- London-based role eligible for a remote work arrangement.
- Salesforce states that benefits and resources support balance and employee well-being.
- Reasonable accommodations are available during the application and recruiting process.
Categories
Forward Deployed
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.