about 2 months ago
Bengaluru, IndiaMid Level
H1B Sponsor
Responsibilities
- Build and ship features on the new agent desktop in React + TypeScript + Nx.
- Take ownership of well-scoped work end-to-end, from implementation to testing to deployment.
- Participate in code reviews and contribute to the shared quality bar.
- Collaborate async-first with engineering, product, and design across distributed time zones.
- Contribute to async planning via Jira, written documentation, and Slack.
Requirements
- Strong React and TypeScript proficiency; experience with other modern frameworks is a good signal.
- Testing experience with Jest and/or Playwright, with an understanding of the value of thorough test coverage.
- Able to operate autonomously on a small, fast-paced team.
- Strong written communication and collaboration skills for a remote, async-first, distributed environment.
- Prior experience using AI coding tools and a willingness to evolve those skills.
- Bachelor's degree (or equivalent) in a relevant discipline.
Tech Stack
Categories
About Five9
Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX. The New CX redefines how brands connect with customers through seamless and efficient AI-driven journeys that anticipate and meet each customer’s unique needs. Our unified cloud-native offering enables AI and human agents to create hyper-personalized customer experiences, so every customer interaction is more connected, effortless, and personal. Trusted by 3,000+ customers and 1,400+ partners globally, Five9 brings together the power of our AI, our platform, and our people to drive AI-elevated CX.