2 months ago
Base Salary
$248k - $282k/yr
Responsibilities
- Collaborate with engineering leaders, platform teams, administrators, and hands-on builders to connect Command to existing work systems.
- Establish technical and operational foundations for adoption and help teams improve how they plan, build, ship, and learn.
- Work across cloud infrastructure, integrations, workflow design, automation, product enablement, and engineering coaching.
- Configure secure access to source-control, CI/CD, ticketing, and identity systems in customer environments.
- Pair with engineering teams to design release workflows and help leaders provide useful context to agents and teams.
- Write production-quality code when needed and convert customer-specific solutions into reusable product capabilities.
- Leave customers with stronger systems for building software, beyond simply completing a working deployment.
Requirements
- 6+ years of experience in software engineering, forward deployed engineering, customer engineering, solutions engineering, implementation engineering, or a similar technical customer-facing role.
- Strong coding and systems-thinking skills, with the ability to move from whiteboard concepts to production.
- Strong understanding of product development and engineering workflows and the systems used to plan, build, ship, and debug software.
- Experience building or integrating software across APIs, event flows, data models, permissions, automation, or agent-based workflows.
- Strong technical judgment when deciding whether to customize, simplify, or productize solutions.
- Ability to work directly with customers and internal stakeholders without heavy structure.
- Comfort operating in ambiguous, fast-moving environments where solutions are not already documented.
- Strong written and verbal communication skills, including the ability to explain technical tradeoffs to technical and non-technical audiences.
- Curiosity about AI tools and emerging technologies and willingness to use them to improve productivity, collaboration, or decision-making.
Benefits
- Office-centric hybrid schedule in San Francisco or New York City, with standard in-office days Monday, Tuesday, and Thursday; work-from-home options on Wednesday and role-dependent Fridays.
- Mental health, wellness, and fitness benefits.
- Career coaching and support.
- Inclusive family-building benefits.
- Long-term savings or retirement plans.
- In-office culinary options catering to dietary preferences.
Categories
Forward Deployed
About Asana
Asana is the work management platform for human + AI collaboration. We help organizations bring people, processes, and AI together to plan, track, and deliver work with clarity and speed. Powered by the Work Graph®, Asana gives teams the context and control they need to stay aligned, keep work moving, and scale impact. AI handles the busywork while humans stay in the loop to guide decisions and drive the business forward. More than 170,000 organizations — including Accenture, Amazon, Anthropic, Morningstar, and Suzuki — run their most critical work on Asana. For more information, visit www.asana.com.