5 hours ago
Remote, Estonia or Tallinn, EstoniaSenior
Responsibilities
- Lead complex, ambiguous engineering projects from initial problem definition through production delivery.
- Partner with product stakeholders to define scope, make architectural decisions, and shape platform direction.
- Design distributed, multi-tenant systems and create foundational technical patterns used by other teams.
- Build identity and access capabilities covering authentication, authorization, permissions, security, and privacy.
- Develop scalable, auditable integrations and governed tools connecting Glia with customers’ third-party systems.
- Help build a unified, AI-ready customer data foundation.
- Use AI tools such as Claude Code to design, build, review, and ship production software while verifying generated output.
- Mentor engineers, participate in hiring, shape technical direction, and raise engineering standards.
Requirements
- Senior-level software engineering experience with typically 8+ years of professional experience.
- Experience leading complex, ambiguous projects from idea to production with accountability for delivery.
- Strong architectural thinking and experience designing distributed, multi-tenant systems.
- Strong command of production programming languages and containerized cloud infrastructure on AWS.
- Experience with event-driven architecture.
- Hands-on experience with authentication and authorization such as OAuth2/OIDC, token-based authentication, or fine-grained permissions, or substantial experience building third-party integrations at scale.
- Practical experience using AI engineering tools such as Claude Code and the ability to direct and verify agent output.
- Strong communication, independent decision-making, mentoring, hiring, and technical leadership skills.
- Experience building with LLMs or agentic systems, including tool calling or MCP, is strongly preferred.
- Experience in fintech or another regulated industry is a plus.
- Willingness to work across Elixir, Go, Ruby, and other stacks; architectural thinking is valued over language loyalty.
Benefits
- Remote-first collaboration for employees based in Estonia and Poland.
- Estonia-based employees may optionally work from Glia’s physical offices in Tallinn or Tartu.
- Work is organized around the Eastern European time zone (EET/EEST).
- Opportunity to shape foundational platform technology used across Glia’s Banking AI Operating System.
Tech Stack
Categories
About Glia
Glia builds a SaaS platform for banks and credit unions that unifies voice and digital customer interactions and adds banking-trained AI agents. Its products include a Banking AI Operating System plus co-browsing, chat, and voice tools that integrate with core systems and contact centers. Founded in 2012 and headquartered in New York, the privately held company sells to financial institutions in multiple markets.