Google

AI Outcome Customer Engineer, AI GTM, Google Cloud (English, Japanese)

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9 days ago
Tokyo, JapanSenior

Responsibilities

  • Partner with Account teams and Customer Engineers during technical evaluations to assess feasibility, shape proposals, and validate Forward Deployed Engineering engagements.
  • Lead technical design for enterprise AI solutions integrating models, agents, and connectors with customer data pipelines, identity providers, and compliance boundaries.
  • Diagnose complex customer implementation issues at the code level, identify product bugs, and test workarounds.
  • Liaise with Product and Engineering teams to resolve systemic deployment blockers and communicate field feedback.
  • Own implementation strategy and technical delivery in collaboration with customer-facing teams.

Requirements

  • Bachelor's degree or equivalent practical experience.
  • Five years of experience troubleshooting technical issues for internal or external partners or customers.
  • Experience leading technical delivery strategies, debugging systems, and collaborating with Product and Engineering organizations.
  • Experience with enterprise integrations such as APIs, enterprise content management systems, identity, cloud infrastructure, or AI/ML model deployments.
  • Experience in system design or orchestration frameworks.
  • Fluent English and Japanese communication skills.
  • Preferred: experience orchestrating technical resources for complex builds and influencing technical stakeholders or executive leaders.
  • Preferred: ability to solve ambiguous technical problems, diagnose bugs, develop architectural solutions, and communicate technical issues in terms of business impact.

Tech Stack

Google Cloud

Categories

Forward Deployed
Google

About Google

10,000+ employees

Google builds consumer and enterprise software and services including Search, Android, YouTube, Chrome, Maps, Gmail, and Google Cloud. Its business model centers on digital advertising and paid cloud, software, and hardware offerings (e.g., Pixel and Nest) for consumers, developers, and organizations. Founded in 1998 and headquartered in Mountain View, California, Google operates globally as a subsidiary of Alphabet Inc.

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