Director/Sr. Director Expert Agent Builder, Forward Deployed Engineering
Salesforce1 day ago
Base Salary
$197k - $329k/yr
Responsibilities
- Define the long-term strategy and operating model for enterprise Agentic AI deployments.
- Lead a high-performing Agent Builder expert team delivering Agentic solutions directly with customers.
- Establish best practices and reference architectures for Model Context Protocol, inter-agent communication, AI orchestration, and multi-agent systems.
- Standardize the Agentic Development Life Cycle, oversee project delivery, and ensure agents scale robustly in enterprise production environments.
- Evangelize Salesforce’s agentic architecture vision with internal teams, strategic customers, industry partners, and ecosystem developers.
- Partner with Product, Engineering, Sales, security, and legal leadership on Agentic AI strategy, governance, data privacy, compliance, and responsible AI.
- Travel approximately 30% of the time to customer sites.
Requirements
- 10+ years of experience building and scaling enterprise-grade applications or enterprise AI systems.
- 5+ years of experience in leadership roles overseeing technical teams.
- Exceptional communication and presentation skills, including the ability to influence executive stakeholders and technical and non-technical audiences.
- Expertise in AI implementations involving RAG, vector databases, search indexes, and knowledge bases for grounding Agentforce solutions with enterprise data.
- Expert-level knowledge of distributed systems, event-driven architecture, and asynchronous processing.
- Comprehensive knowledge of major foundational and frontier LLMs, their capabilities and use cases, and the enterprise AI tooling ecosystem.
- Deep understanding of multi-agent orchestration, data-driven decisioning, autonomous action design, and enterprise AI ecosystems.
- Ability to think strategically while maintaining technical credibility with Product, Engineering, and Architecture teams.
- Preferred: experience architecting data or integration solutions with MuleSoft, Einstein GenAI Agentforce, or similar platforms.
- Preferred: industry thought leadership in AI and enterprise integrations.
- Preferred: experience leading multidisciplinary teams in fast-scaling or global enterprise environments.
- Preferred: a track record of production-ready deployments in secure, regulated enterprise environments.
Benefits
- Benefits include time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- The role requires approximately 30% travel to customer sites.
- The posting states a general annual base salary range of $196,700-$299,390, with separate location-specific ranges for California, New York, and select metropolitan areas.
Categories
Forward Deployed
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.