2 months ago
Base Salary
$164k - $227k/yr
Responsibilities
- Partner with Account Executives and Partner Account Managers on qualification, demonstrations, proofs of concept, RFPs, design documentation, technical presentations, and enablement sessions.
- Lead technical discovery and design, demonstrate Twilio communications products, recommend best-practice solutions, and guide customers in using Twilio APIs.
- Build trusted-advisor relationships with technical and nontechnical stakeholders, including senior leadership, and communicate solution value and ROI.
- Identify organizational needs, assess their criticality, and propose implementation strategies.
- Contribute reusable demonstrations, presentations, and knowledge to the broader presales engineering community.
- Mentor less experienced Presales Engineers, facilitate team activities, and present at industry, internal, and Twilio-sponsored events.
Requirements
- 12+ years of presales experience selling complex technical products, or 12+ years of professional experience supporting technical products with customer-facing delivery or consulting experience.
- Excellent communication, presentation, customer discovery, problem-solving, and technical solution design skills.
- Previous software development experience or working knowledge of relevant technical areas, including cloud platforms and cloud application architecture.
- Familiarity with Amazon Web Services, Google Cloud, and Microsoft Azure.
- Experience in Telecom, SIP, Contact Center, or Security; experience working with channel, system integrator, or ISV partners.
- Bachelor’s and/or Master’s degree in a technical discipline such as Engineering, Mathematics, or Computer Science, or equivalent practical experience.
- Experience with sales methodologies and integrating modern AI productivity tools into daily workflows.
- Preferred experience includes managing strategic accounts and evangelizing technology in public sector, social impact, or healthcare verticals.
Benefits
- Remote work arrangement, with approximately 25% travel anticipated.
- Healthcare insurance, retirement savings/401(k) program, paid sick time, paid personal time off, paid parental leave, wellness leave, and generous time off.
- Equity plan and corporate bonus plan may be available.
- Offerings vary by location, and the role is not eligible for hiring in certain listed states and metropolitan areas.