Zscaler

Sr. Staff Software Development Engineer - AI Platform

Zscaler
Apply
2 months ago
Pune, India or Bengaluru, IndiaStaff+

Responsibilities

  • Design, build, and maintain scalable, secure, highly available AWS infrastructure for AI/ML workloads using Terraform.
  • Own and evolve GitLab CI/CD pipelines for automated builds, testing, security scanning, and multi-environment deployments.
  • Architect observability using Prometheus and Grafana, including dashboards, intelligent alerting, incident response, root-cause analysis, and postmortems.
  • Define and track DORA metrics and build self-healing, autoscaling, and cost-optimized Kubernetes infrastructure for AI/ML services.
  • Support LLM inference, vector databases, agent frameworks, and production AI/RAG deployments.
  • Establish infrastructure security and platform governance standards.
  • Partner with AI/ML and data engineering teams and mentor junior and mid-level engineers through design and code reviews.

Requirements

  • 8+ years of experience as a Platform Engineer, Site Reliability Engineer, or DevOps Engineer, including 3+ years supporting AI/ML or data platform infrastructure.
  • Deep hands-on expertise with AWS services including EKS, Lambda, ECS, VPC, IAM, and S3.
  • Strong experience with Terraform infrastructure as code and GitLab CI/CD pipeline design, runners, and deployment automation.
  • Expertise with Prometheus, Grafana, Alertmanager, PagerDuty, and OpsGenie for observability, alerting, on-call operations, and incident response.
  • Understanding of DORA metrics and their use in improving engineering delivery and reliability.
  • Experience operating containerized applications on Kubernetes with Helm, HPA, Cluster Autoscaler, and Karpenter.
  • Strong scripting skills in Python and/or Go or Bash.
  • Ability to lead complex infrastructure initiatives independently and communicate effectively at staff level.
  • Preferred experience with LiteLLM, Ray.io, Anyscale, Temporal, LangGraph, LangChain, LlamaIndex, Qdrant, Pinecone, Weaviate, ZEP, MLflow, Kubeflow, Arize Phoenix, ArgoCD, Flux, Loki, ELK, OpenSearch, Jaeger, and Tempo.
  • Preferred knowledge of GitOps, FinOps, and SOC 2 or ISO 27001 security and compliance frameworks.
  • Curiosity about AI tools and a history of integrating new technologies into daily workflows.

Benefits

  • Various health plans
  • Vacation and sick time off plans
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks
  • On-site role based in Bangalore/Pune; the posting also references Zscaler’s hybrid working model

Tech Stack

AWSBashGitLab CI/CDGoGrafanaHelmKubernetesMLflowPrometheusPythonTerraform

Categories

DevOpsSite Reliability
Zscaler

About Zscaler

5,001-10,000 employees

Zscaler builds a cloud-delivered zero trust security platform that replaces traditional network security appliances for enterprises and public-sector organizations. Its Zero Trust Exchange provides secure web gateway, zero trust access, CASB, and cloud firewall services, sold as subscriptions and delivered across 160+ global data centers. Founded in 2007 and headquartered in San Jose, it is a public company on NASDAQ (ZS) serving thousands of customers worldwide.

Contact me