29 days ago
USA (city not specified)Staff+
Responsibilities
- Define enterprise content management transformation blueprints spanning API, data, AI, customer communications management, and contract lifecycle management.
- Drive API-first, federated content architecture, self-service capabilities, platform integration, and outside-in access models.
- Assess document data for AI-enabled use cases and support innovation initiatives such as Centers of Excellence.
- Identify opportunities to expand DocuSign, CLM capabilities, support optimization, and governance models.
- Establish standardization, reuse, automation, governance, and scalable operational frameworks across content, communications, contracts, and data domains.
- Gather and analyze system requirements for performance, security, and scalability and contribute to solution and enterprise architecture.
- Evaluate technologies and tools, validate proposed architectures through proof of concepts, and develop integration and deployment strategies.
- Collaborate with development teams on complex technical issues, system rollouts, performance analysis, risk identification, documentation, and knowledge transfer.
Requirements
- 12+ years of experience in Enterprise Content Management, Digital Document Platforms, or related domains.
- Strong knowledge of API-led architecture and integration patterns.
- Familiarity with DocuSign, CLM platforms such as iCertis and Box, and contract lifecycle processes.
- Understanding of AI/ML use cases applied to enterprise content and document data.
- Experience building transformation roadmaps or blueprints for large enterprise clients, ideally in BFSI.
- Strong consultative, stakeholder-management, communication, and presentation skills with experience engaging Director/VP-level and more senior client leadership.
- Preferred qualifications include experience establishing or running a content, communications, or AI innovation CoE; platform rationalization and governance frameworks; and management consulting or strategic advisory experience in financial services.
- Bachelor’s degree or foreign equivalent from an accredited institution is required, with three years of progressive specialty experience accepted in lieu of each year of education.
- Candidates must be authorized to work for any employer in the United States without employer-based visa sponsorship.
Benefits
- Medical, dental, vision, and life insurance.
- Long-term and short-term disability coverage.
- Health and dependent care reimbursement accounts.
- Accident, critical illness, hospital indemnity, and legal insurance.
- 401(k) plan with contributions dependent on salary level.
- Paid holidays and paid time off.
- The position may require relocation and/or travel to the work or project location.
Categories
Solutions Engineering
About Infosys
Infosys is a public IT services and consulting company that builds and runs software systems for large enterprises across industries. It provides consulting, systems integration, cloud and AI services, engineering, and business process outsourcing, and sells platforms such as EdgeVerve's Finacle core banking suite. Founded in 1981 and headquartered in Bangalore, it serves clients in 50+ countries and is listed on the NSE, BSE, and NYSE.