M9 Solutions

Reliability Engineer

M9 Solutions
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4 hours ago
Remote, United StatesMid Level

Base Salary

$130k - $145k/yr

Responsibilities

  • Develop a deep understanding of platform products and operational processes.
  • Participate in on-call rotations and respond quickly to mission-critical incidents.
  • Diagnose, resolve, and proactively prevent issues encountered in the field.
  • Improve the scalability and reliability of customer data platform workflows.
  • Identify recurring pain points and automate or streamline workflows.
  • Advocate for and implement product enhancements based on field insights.
  • Create actionable documentation and share reliability best practices.
  • Perform root cause analysis and document solutions for broader organizational impact.

Requirements

  • Background in Computer Science, Engineering, Information Systems, or another technical field.
  • Proficiency in Python, Java, and SQL.
  • Familiarity with parallel data processing and Spark job optimization.
  • Experience with root cause analysis and documenting technical solutions.
  • Ability to respond to critical outages during assigned on-call weeks.
  • Strong organizational skills, attention to detail, prioritization ability, resourcefulness, and capacity to work independently and collaboratively.
  • Must be a U.S. citizen or lawful permanent resident.
  • Ability to solve ambiguous technical and operational challenges in a fast-paced environment.

Benefits

  • Full-time employee position with M9 Solutions benefits.
  • Remote work arrangement supporting a client contract located in Washington, DC.
  • Salary range of $130,000–$145,000 USD.
  • On-call availability is required during assigned weeks.

Categories

Data EngineeringSite Reliability
M9 Solutions

About M9 Solutions

51-200 employees

M9 Solutions provides IT services and staffing for U.S. federal agencies, including software development, cloud migration, cybersecurity, data delivery and analytics, and applications and infrastructure support. The privately held firm, founded in 2007 and headquartered in Vienna, Virginia, delivers cleared talent and project-based solutions and has supported more than 30 federal agencies, plus some commercial customers.

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