Westpac

AI Engineer - AI Innovation Office

Westpac
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24 days ago
Sydney, AustraliaSenior

Responsibilities

  • Design, build, and ship production-ready AI applications, services, agents, and internal tools.
  • Integrate foundation models, ML models, RAG, vector stores, and AI services into secure enterprise workflows.
  • Build pipelines for prompt management, model invocation, grounding, validation, and evaluation.
  • Embed security, privacy, compliance, model risk, and responsible AI guardrails throughout delivery.
  • Build testing, evaluation, monitoring, and feedback loops for quality, performance, safety, and cost.
  • Optimise latency, reliability, and cost across AI workloads.
  • Collaborate with product, data, risk, security, and platform teams to clarify requirements and prioritise delivery.

Requirements

  • Hands-on AI engineering experience in large, complex corporate or regulated environments.
  • Tertiary qualifications in a relevant technology, engineering, computer science, data, or related discipline, or equivalent practical experience.
  • Strong software engineering experience across backend services, APIs, and production systems.
  • Practical experience operationalising LLM, ML, or AI services beyond prototypes or academic projects.
  • Hands-on knowledge of RAG, embeddings, vector databases, orchestration, and model evaluation.
  • Experience with cloud, CI/CD, automated testing, observability, and enterprise release practices.
  • Understanding of prompt design, evaluation, safety testing, and responsible AI practices.
  • Ability to work with technical and non-technical stakeholders, balance experimentation speed with engineering quality and safety, and prioritise work based on impact and risk.

Benefits

  • Sydney-based hybrid working arrangement.
  • Special offers on banking products, discounts from top brands, and employee-only mortgage rates.
  • Flexible work arrangements and leave options including Culture, Lifestyle, and Wellbeing leave.
  • Tailored learning and development opportunities.
  • Volunteering opportunities through community initiatives.
  • Inclusive workplace with recruitment-process support and adjustments available for people with disabilities and accessibility requirements.
Westpac

About Westpac

10,000+ employees

Westpac is an Australian banking group that provides retail, business, and institutional banking, payments, and wealth/insurance services to consumers and enterprises. Founded in 1817 and headquartered in Sydney, it operates across Australia and New Zealand under brands including Westpac, St.George, BankSA, Bank of Melbourne, BT Financial Group, and RAMS. Its business model centers on deposit-taking, lending, and financial services fees delivered via branches, digital channels, and partner networks.

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