1 month ago
Gurgaon, IndiaMid Level
Responsibilities
- Advise large customers and resolve complex MongoDB questions involving architecture, performance, recovery, security, and related technical areas.
- Provide expertise on best practices for operating MongoDB at scale across the database server, drivers, cloud, and infrastructure ecosystem.
- Troubleshoot customer systems and advocate for customer needs with product management and development teams.
- Contribute to internal software development projects for performance, benchmarking, and diagnostics support tools.
- Complete new-hire training and the MongoDB Certified DBA Associate exam, then develop expertise and handle technical escalations independently.
Requirements
- 4+ years of relevant experience.
- Strong knowledge of systems administration, systems troubleshooting, scalable and highly available distributed systems, network administration, application architecture, data architecture and design, and database architecture and administration.
- Experience with performance tuning, benchmarking, and technical support.
- B.Tech, B.S., or equivalent work experience.
- Knowledge of one or more of Java, Python, Ruby, C, C++, C#, JavaScript, Node.js, Go, PHP, or Perl is preferred.
- Strong written and verbal communication, advanced diagnostic and troubleshooting abilities, curiosity, adaptability, teamwork, and a desire to help customers.
Benefits
- Hybrid working model for candidates based in Gurugram.
- Structured professional development including new-hire training, the MongoDB Certified DBA Associate exam, and progression toward technical expert responsibilities.
- Employee affinity groups, fertility assistance, generous parental leave, and workplace accommodations for individuals with disabilities.
Categories
Solutions Engineering
About MongoDB
MongoDB builds the MongoDB document database and the MongoDB Atlas cloud database service for application developers and enterprises. Its business model centers on cloud consumption (Atlas), commercial subscriptions, and support, with tooling for migration, synchronization, and disaster recovery across on‑prem and multi‑cloud environments. Founded in 2007 and headquartered in New York, it is a public company listed on NASDAQ and widely used across industries worldwide.