over 1 year ago
Base Salary
$180k - $300k/yr
Responsibilities
- Lead end-to-end delivery of voice AI projects from prototyping through production
- Become an expert in building voice AI solutions, including LLM prompting techniques
- Build full-stack integrations in Python and JavaScript with enterprise tools such as CRMs, ERPs, and scheduling tools
- Partner with sales to gather client requirements, prototype demos, and present system designs
- Scope projects, resolve blockers, and align teams through concise updates
- Codify reusable patterns into tools or platform components
- Translate customer and field feedback into product and go-to-market recommendations
Requirements
- At least 2 years of experience in customer-facing technical roles such as Solutions Engineer, Technical PM, Customer Success or Support Engineer, or founder experience
- Strong communication skills and the ability to explain complex technical concepts to non-technical audiences
- Experience delivering systems in fast-paced and ambiguous environments
- Ability to write production-grade code in Python, JavaScript, or a similar language
- Understanding of LLM-powered systems and their impact on user experience
- Ability to proactively manage risks and maintain momentum under pressure
Benefits
- 100% coverage for medical, dental, and vision insurance
- $70/day DoorDash credit for meals and snacks
- $200/month wellness reimbursement
- $300/month commuter reimbursement
- $75/month phone bill reimbursement
- $50/month internet reimbursement
- Located in Redwood City, California, with onsite or virtual interviews depending on location
- US work authorization sponsorship is available for qualified candidates
Tech Stack
Categories
Forward Deployed
About Retell AI
Retell AI builds a voice AI agent platform and APIs that let businesses automate inbound and outbound phone calls for sales, support, and operations. It offers cloud SaaS and developer tools to build, test, deploy, and monitor agents that integrate with telephony and CRMs, serving industries such as healthcare, insurance, financial services, and logistics. Founded in 2023 and headquartered in Redwood City, California, it is privately held and backed by Y Combinator.