2 months ago
Palo Alto, CA, USAStaff+
Responsibilities
- Set the technical strategy and architecture for the AI Private Banker mobile experience.
- Lead the design, implementation, launch, and operation of a new conversational consumer product across iOS and Android.
- Partner with product and design to translate AI capabilities into simple, useful, and trustworthy mobile interactions.
- Define behavior for dynamic responses, latency, interruptions, errors, recovery, feedback, and customer control.
- Build reusable UI components, interaction patterns, and mobile foundations for AI experiences across Nubank.
- Own production quality across performance, accessibility, testing, instrumentation, observability, release readiness, and post-launch health.
- Align mobile, backend, platform, and AI/ML teams on complex initiatives from ambiguity through production.
- Mentor senior engineers and raise organizational standards for mobile architecture, product quality, and customer-centered engineering.
Requirements
- Demonstrated experience as a founding or lead mobile engineer on a new consumer product or major zero-to-one launch, with ownership from early definition through production operation.
- Deep expertise building and operating production mobile applications on iOS or Android.
- Experience independently setting architecture and technical direction for a meaningful product area while balancing customer experience, speed, maintainability, performance, and reliability.
- Experience creating shared UI components, interaction patterns, design-system capabilities, or mobile foundations adopted by teams beyond the immediate product.
- Strong product judgment and experience partnering with designers to develop polished consumer experiences from ambiguous concepts.
- Experience building complex, stateful mobile flows with deliberate handling of performance, accessibility, testing, failure states, and recovery.
- Staff-level influence across engineering and cross-functional teams, including stakeholder alignment, mentoring senior engineers, and raising technical standards.
- Ability and willingness to remain hands-on while leading through technical judgment and influence.
- Preferred experience with conversational, assistant, generative AI, adaptive, real-time, or streaming product experiences.
- Preferred familiarity with model latency, uncertain outputs, and graceful failure states.
- Preferred experience launching consumer products across multiple markets, languages, or regulatory environments.
- Preferred experience in fintech or another domain where customer trust, privacy, and reliability are essential.
- Preferred experience working across mobile and API or backend boundaries.
Benefits
- Equity at Nu.
- Medical, dental, and vision insurance.
- Life and AD&D insurance.
- Extended parental leave.
- 401(k), HSA, and FSA options.
- NuCare psychological, financial, and legal assistance program.
- NuLanguage language-learning program and Nucleo learning and development platform.
- Work-from-home allowance.
- Relocation assistance when applicable.
- Hybrid work model with office attendance two to three times per week on designated collaboration days.
- Position based in Palo Alto, California.
Tech Stack
iOS
Categories
Mobile
About Nubank
Nubank is a digital banking platform for consumers and small businesses in Latin America, offering a no-fee credit card, accounts, payments, lending, and investments through Nu Asset Management. It monetizes via interchange, interest, and product fees within its app-based ecosystem. Founded in 2013 and headquartered in São Paulo, it serves over 100 million customers across Brazil, Mexico, and Colombia and is listed on the NYSE (ticker: NU).