1 day ago
Portland, OR, USAMid Level
H1B sponsor
Base Salary
$131k - $178k/yr
Responsibilities
- Design, develop, support, troubleshoot, and manage cloud-based mission-critical applications, systems, services, and features for enterprise customers.
- Manage enterprise accounts, oversee support cases, and assist customers with strategy, project planning, launches, and ongoing operations.
- Analyze and present operational performance reviews, service disruptions, metrics, and prelaunch plans.
- Recommend architectural offerings, provide proactive implementation guidance, and advocate for customer requirements.
- Participate in customer meetings and use customer resolution tools across service groups to facilitate rapid issue resolution.
Requirements
- Bachelor’s degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field.
- One year of experience in the offered role, as a Support Engineer, Systems Engineer, or in a related occupation.
- At least one year of experience designing, developing, implementing, troubleshooting, and managing large-scale distributed applications.
- At least one year of experience performing system administration in a Linux or Windows environment.
- At least one year of experience with computer networking, scripting, and automation.
Benefits
- Salary range of $131,300 to $177,600 per year.
- Full-time schedule of 40 hours per week, 8:00am-5:00pm.
- Up to 25% domestic travel may be required.
- Equity, sign-on payments, and other compensation may be provided depending on the position, along with medical, financial, and other benefits.
Tech Stack
LinuxWindows
Categories
Solutions Engineering
About Amazon
Amazon builds and operates a global e-commerce marketplace, logistics network, and consumer devices, and provides cloud computing via AWS for businesses and developers. The company earns revenue from online retail, third‑party seller services, subscriptions like Prime, advertising, and AWS usage. Founded in 1994 and headquartered in Seattle, it is publicly traded on NASDAQ (AMZN) and serves customers in dozens of countries.