1 day ago
Responsibilities
- Partner with customer engineers and leaders to identify problems, define scope, and agree on success criteria.
- Build and deliver solutions in customer codebases and environments using Factory.
- Design integrations with development tools, infrastructure, and agent harnesses.
- Diagnose failures across unfamiliar codebases, build systems, and production environments.
- Validate changes through tests, evaluations, and project-appropriate rollout plans.
- Own delivery milestones, communicate risks, and provide working software and operational handoffs.
- Turn successful implementations into reusable tools, reference integrations, and guides.
- Share reproducible issues and field-tested recommendations with Factory’s Product and Engineering teams.
Requirements
- Technical engineering background, typically in software, infrastructure, platform, mobile, or security engineering.
- Hands-on ability to read unfamiliar code, modify code, debug failures, and validate results.
- Strong understanding of software development, systems design, testing, and production operations.
- Experience taking an ambiguous technical problem through to a delivered outcome.
- Clear communication with technical and non-technical stakeholders, including explaining trade-offs and setting realistic expectations.
- Strong interest in working with customers and delivering exceptional outcomes.
- Additional experience in tech lead or product management roles is a plus.
- Experience with migrations, refactors, federated or on-premises systems, iOS or Android, public-sector systems, agent harness engineering, or application and infrastructure security is preferred.
Benefits
- Hybrid role based in San Francisco, New York, London, Washington, DC, Australia, or Singapore.
- Customer travel is typically about once a month, mostly within the candidate’s region.
Tech Stack
iOS
Categories
Forward Deployed
About Factory
Factory builds AI agents, called Droids, that bring autonomy to software engineering by automating development workflows for modern engineering organizations. It sells enterprise software and services to help teams evaluate, adopt, and operate these agents within existing tooling and processes. The company is headquartered in San Francisco and is backed by investors including Sequoia Capital and Lux Capital.