5 hours ago
Remote, UkraineSenior
Responsibilities
- Design, document, build, operate, and optimize large-scale, highly available, multi-cloud infrastructure and services.
- Own and evolve SaaS platform components running on AWS and GCP.
- Manage and scale observability, monitoring, alerting, centralized logging, and operational processes.
- Analyze performance, usability, platform stability, scalability, cost efficiency, and reliability issues.
- Automate manual workflows and improve engineering processes into reliable, measurable, and repeatable systems.
- Participate in a 24/7 on-call rotation, including troubleshooting and incident response.
- Collaborate across teams, contribute to design discussions and reviews, and establish engineering best practices.
- Take ownership of meaningful platform components or initiatives within the first 90 days.
Requirements
- 5–7 years of experience in DevOps, SRE, or similar cloud-focused roles.
- Experience designing, building, and operating large-scale automated cloud systems across multiple regions and zones in AWS and GCP.
- Hands-on experience with Kubernetes or comparable container orchestration platforms, including EKS or GKE, and service mesh technologies.
- Strong background in observability systems, monitoring, alerting, performance analysis, and centralized logging pipelines.
- On-call experience involving troubleshooting, incident response, and system administration.
- Proficiency with Terraform, Packer, Ansible, Helm, Flux or ArgoCD, and Istio.
- Strong scripting skills in Python, Bash, and/or TypeScript.
- Hands-on experience with GitHub, GitHub Actions, Jenkins, JFrog, VMware, Prometheus, Grafana, and other CI/CD tooling.
- Experience with relational databases such as PostgreSQL or MySQL, including high-availability design, query optimization, and debugging.
- Proven experience operating distributed systems and applying CI/CD best practices.
- Telephony infrastructure experience is preferred.
Benefits
- Competitive compensation and equity for all employees.
- Unlimited paid time off.
- Remote-first culture.
- Contract position contracted through Alcor BPO.
Tech Stack
AnsibleAWSBashGitHub ActionsGoogle Cloud PlatformGrafanaHelmIstioJenkinsKubernetesMySQLPostgreSQLPrometheusPythonTerraformTypeScript
Categories
About Pindrop
Pindrop builds voice and digital identity verification and fraud detection software for enterprises, offering call center authentication, continuous risk scoring, and deepfake detection. Customers include major U.S. banks as well as insurers and healthcare providers. Founded in 2011 and headquartered in Atlanta, it is privately held and sells subscription software and services to global organizations.