Software Engineer III/Senior, Infrastructure Platform
ngrok Inc.3 hours ago
Base Salary
$166k - $248k/yr
Responsibilities
- Build and improve internal engineering platform systems for development, testing, deployment, and operations.
- Automate operational workflows and improve infrastructure reliability and scalability under production load.
- Develop builder tools, deployment systems, CI/CD infrastructure, and internal abstractions that improve developer experience.
- Improve observability, uptime, reliability, and incident-response processes to keep production healthy.
- Mentor teammates, provide technical direction, and help evolve the platform’s architecture and operational maturity.
Requirements
- Have 3+ years of experience as a software engineer.
- Have built and operated distributed systems in AWS or other cloud environments.
- Be comfortable with a statically typed, compiled language such as Go, Rust, C++, or Java, with Go preferred.
- Demonstrate knowledge of scalable systems design, developer experience, operational problem-solving, and system failure and recovery.
- Experience with Kubernetes, Terraform, nix, PostgreSQL, Kafka, gRPC, Datadog, Honeycomb, internal developer platforms, builder tooling, networking, infrastructure, or security-focused systems is preferred.
Benefits
- Full premiums for employee healthcare, dental, and vision coverage, with half of dependent premiums covered, plus mental health and well-being support.
- 401(k) matching of 100% up to 3% of salary and 50% up to another 2%.
- Open, flexible vacation policy and parental leave of up to 16 weeks for birth parents or 8 weeks for new parents.
- Annual professional development budget and annual home-office/desk stipend.
- Co-working space stipend, onsite lunches two or more times per week for San Francisco employees, twice-yearly company offsites, and bi-annual reviews.
- Remote outside the Bay Area; hybrid for candidates within commuting distance of San Francisco, with office attendance Tuesdays and Wednesdays.
Tech Stack
Categories
About ngrok Inc.
ngrok builds a unified ingress platform that lets developers expose, secure, and route traffic to services running anywhere—from local dev to production. It sells cloud software and subscriptions used for secure tunneling, API delivery, and AI gateway controls, replacing ad‑hoc proxies and VPNs. Founded in 2015 and headquartered in San Francisco, the privately held company is used by teams at companies such as GitHub, Okta, Microsoft, Zoom, and Twilio.