4 days ago
Hartford, CT, USA or Atlanta, GA, USASenior
Base Salary
$143k - $236k/yr
Responsibilities
- Lead the design, configuration, and development of production AI applications focused on LLM agents, retrieval pipelines, and reliability.
- Design agent orchestration flows with tool calling, routing, prompt strategies, and Claude models on Amazon Bedrock.
- Own RAG pipelines from document ingestion and processing through embedding, vector-store serving, and retrieval and answer-quality evaluation.
- Architect and build AWS services using serverless, networking, secrets-management, inference-profile, and edge-delivery services.
- Operate containerized retrieval and evaluation services on Amazon EKS using Helm, ArgoCD, OpenTelemetry, Dynatrace, S3, and Braintrust.
- Maintain infrastructure as code and CI/CD pipelines with Terraform, Terraform Enterprise, GitHub Actions, and TEP pipelines.
- Develop application services and front-end experiences using Python, TypeScript/Node, React, and Vite.
- Investigate and resolve critical production issues across AWS services, Kubernetes workloads, data pipelines, and observability tooling.
- Provide technical guidance and mentorship while strengthening engineering practices around documentation, testing, evaluations, code reviews, and operational readiness.
- Apply current AI, LLM, cloud, and observability trends to improve system design, developer productivity, and business outcomes.
Requirements
- Bachelor’s degree in computer science, a related STEM field, or equivalent education and/or work experience.
- Six additional years of software engineering experience.
- Demonstrated experience shipping LLM or agent systems to production rather than only prototypes or demonstrations.
- Hands-on knowledge of tool calling, prompt and routing design, RAG retrieval-quality tuning, and LLM and retrieval evaluation.
- Strong AWS serverless and EKS experience, including production design and debugging across Lambda, API Gateway, and Kubernetes containers.
- Practical experience maintaining Terraform, Helm charts, and CI/CD pipelines such as GitHub Actions and TEP.
- Experience with observability, tracing, structured logging, cost tracking, and incident handling using tools such as OpenTelemetry or Dynatrace.
- Comfort working across Python, TypeScript/Node, React, and Vite, with familiarity with ingestion, embedding, and vector-store-backed retrieval APIs.
- Experience writing tests, evaluations, and data-quality checks.
- Ability to determine software design strategy, ensure production readiness, influence priorities, build business partnerships, solve complex problems with data and proofs of concept, communicate clearly, and mentor or motivate teammates.
- Experience with Strands, LangGraph, or Bedrock AgentCore is preferred.
Benefits
- Health insurance coverage for eligible employees and family members begins on the first day of employment.
- Travelers matches 401(k) contributions dollar-for-dollar up to the first 5% of eligible pay, subject to an annual maximum, and offers the Paying it Forward Savings Program for student loan borrowers.
- A pension plan fully funded by Travelers is available.
- Employees receive at least 20 days of paid time off annually plus nine paid company holidays.
- The wellness program includes tools, discounts, caregiving resources, mental health counseling, and health coaching.
- Travelers offers Matching Gift and Volunteer Rewards programs.
Tech Stack
Categories
About Travelers
Travelers is a public property and casualty insurer that provides auto, home, and commercial coverage, plus risk management and claims services, to individuals and businesses. It distributes policies through independent agents and brokers across the United States, Canada, the United Kingdom, and Ireland. Founded in 1853 and headquartered in New York City, Travelers trades on the NYSE (TRV) and is the only property-casualty company in the Dow Jones Industrial Average.