4 hours ago
San Francisco, CA, USA or New York, NY, USAMid Level / Senior
H1B sponsor
Base Salary
$100k - $200k/yr
Responsibilities
- Embed with customer marketing teams onsite, joining planning meetings and reviewing briefs and campaigns.
- Identify where Profound can help customers and recommend relevant applications and workflows.
- Apply marketing judgment to review and refine outputs for accuracy, brand voice, audience fit, and usefulness.
- Design, build, and troubleshoot Profound agents and workflows for reporting, competitive research, content drafting, and page audits.
- Drive adoption by supporting live customer projects, resolving barriers, tracking usage, and expanding successful applications.
- Partner with Engagement Managers, Account Managers, and Agent Engineers on priorities, expansion opportunities, complex builds, integrations, and reliability.
- Help agency and consulting partners apply Profound to their teams and client services, including training practitioners.
- Convert successful customer applications into reusable templates, training, and playbooks and communicate recurring product gaps to Product.
Requirements
- 3–6 years of experience working in marketing or closely with marketing teams, including in-house, agency, consultancy, martech solutions, or marketing consulting experience.
- Understanding of marketers’ priorities and experience helping teams improve their work through technology.
- Curiosity about using technology to improve marketing and willingness to experiment; process automation, marketing-tool configuration, LLM building, or systems integration experience is a plus.
- Ability to learn products quickly and apply them to real customer work.
- Initiative, ownership, stakeholder-management ability, and comfort handling competing priorities.
- Clear communication, confident customer-facing conversations, and credibility with practitioners and senior marketing leaders.
- Comfort working regularly onsite and collaborating with customer teams, agencies, and consultants.
- Depth in a marketing discipline or industry such as content, lifecycle, pharma, CPG, or banking is preferred.
- Experience with HubSpot, Marketo, Braze, Segment, or Clay is helpful.
- Coding skills and a computer science degree are not required; Profound University certification is a plus.
Benefits
- Expected base salary range is $100,000 to $200,000.
- Total compensation includes base salary, equity, benefits, and perks.
- On-site role based in the New York City or San Francisco office with regular travel to customer sites.
Categories
Forward Deployed
About Profound
Profound builds a SaaS marketing intelligence platform that helps enterprise brands measure and improve how they appear in AI-driven discovery across tools like ChatGPT and Perplexity. The product delivers real-time visibility analytics, competitive intelligence, and optimization insights for search-like AI channels. The company is privately held, headquartered in New York, and is Series C–funded.