NICE

Lead Software Engineer, Playvox, CX

NICE
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2 months ago
Sydney, AustraliaStaff+

Responsibilities

  • Drive end-to-end technical delivery within an autonomous squad, from design through deployment and optimization.
  • Own a product area and ensure its performance, reliability, scalability, and security.
  • Architect and build enterprise-grade SaaS applications using event-driven and microservices-based architectures.
  • Collaborate with product, design, and operations to deliver customer-focused solutions.
  • Champion clean architecture, testing, CI/CD, observability, and secure coding practices.
  • Provide technical guidance and mentorship through peer reviews, design discussions, and shared ownership.
  • Identify and lead improvements across systems and engineering processes.

Requirements

  • 10+ years of hands-on software development experience with demonstrated technical leadership.
  • Strong full-stack expertise with TypeScript, Node.js, and Python.
  • Front-end proficiency with Vue.js and Angular.
  • Deep understanding of microservices and event-driven architecture.
  • Strong experience with SQL and NoSQL databases, including MongoDB.
  • Deep hands-on experience with AWS services and cloud-native development.
  • Experience tuning application performance and applying security best practices.
  • Strong communication, collaboration, independence, and ability to lead through influence.

Benefits

  • Hybrid work arrangement.
  • Individual contributor role reporting to the Group Lead, Engineering, Playvox.

Tech Stack

AngularAWSMongoDBNode.jsPythonSQLTypeScriptVue.js

Categories

NICE

About NICE

10,000+ employees

NICE builds cloud contact center platforms, customer analytics, and workforce optimization tools for enterprises and public sector agencies, including public safety recording. Its portfolio includes CXone (CCaaS), digital self-service, interaction recording, RPA, and financial crime and compliance solutions through NICE Actimize. Founded in 1986 and headquartered in Hoboken, New Jersey, NICE is a public company traded on NASDAQ under the ticker NICE, serving customers in 150+ countries.

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