IT Quality Assurance Analyst, Senior
Zebra Technologies1 day ago
Bengaluru, IndiaSenior
Responsibilities
- Lead QA strategy and testing for Salesforce Sales Cloud, Service Cloud, CRM workflows, configurations, customizations, and integrations.
- Design, build, and maintain Salesforce and web application automation frameworks using Tricentis Tosca or Playwright.
- Perform API, integration, regression, end-to-end, and business-process-driven testing across Salesforce and enterprise platforms.
- Integrate automated tests into CI/CD pipelines and establish quality gates, parallel execution, dashboards, and release reporting.
- Develop Salesforce-specific test data strategies and lead defect triage, root cause analysis, and quality risk assessments.
- Collaborate with Sales, Marketing, Customer Service, and IT stakeholders on release readiness and quality insights.
- Coach teams on Salesforce QA best practices, automation standards, reusable test design, and maintainable test assets.
Requirements
- Bachelor’s degree in Computer Science or a related field is listed, with the posting marking it as preferred.
- At least 4 years of hands-on QA experience focused on Salesforce platforms.
- Proven experience testing Salesforce Sales Cloud, Service Cloud, CRM workflows, and business processes.
- Hands-on experience with Tricentis Tosca or Playwright and automation framework design.
- Experience with API and integration testing, CI/CD pipelines, and Agile/Scrum practices.
- Experience with JIRA and test management tools such as ALM Quality Center or qTest.
- Preferred qualifications include Salesforce certifications or formal training, Tosca certifications, Salesforce integration experience, Playwright performance optimization, and AI-assisted coding experience using GitHub Copilot, Claude Code, or Cursor.
- Strong analytical, communication, and cross-functional collaboration skills.
Benefits
- Hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day are offered.
- The role includes flexibility intended to support work-life balance and wellbeing.
Tech Stack
JenkinsSOAP
Categories
About Zebra Technologies
Zebra Technologies builds barcode and card printers, handheld mobile computers, barcode scanners, RFID readers, real-time location systems, and device-management software for frontline operations in retail, manufacturing, transportation, logistics, and healthcare. It sells hardware, supplies, and software with lifecycle services through a global partner network. Founded in 1969 and headquartered in Lincolnshire, Illinois, Zebra is a public company traded on NASDAQ (ZBRA).