Staff Machine Learning Engineer, Agentic App Platform - Moveworks
ServiceNow1 month ago
Base Salary
$176k - $308k/yr
Responsibilities
- Build product infrastructure and interfaces for customizing and optimizing generative AI models across enterprise use cases.
- Design scalable API abstractions supporting Microsoft Teams, Slack, web clients, and other engineering systems.
- Optimize the dialog engine for enterprise domain knowledge, multilingual translation, low latency, and minimal memory usage.
- Champion coding, API design, scalability, robustness, and performance optimization best practices.
- Implement logging, tracing, debugging, triaging, monitoring, and automated metrics capabilities.
- Collaborate with ML engineers, application engineers, product teams, and customer support teams on features and scalability initiatives.
Requirements
- Bachelor’s degree or higher in computer science or a related field.
- 7+ years of professional development experience building systems at scale.
- Strong computer science, software engineering, scalable-systems, and API design foundations.
- Experience with performance optimization, tracing, logging, metrics, latency bottlenecks, race conditions, and throughput limitations.
- Ability to independently research requirements, develop innovative solutions, iterate quickly, and communicate technical rationales and designs effectively.
Benefits
- Base pay plus equity when applicable, variable or incentive compensation, health plans, flexible spending accounts, 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
- Regular full-time employment with a required-in-office work persona.
- Work location affects compensation and work-persona eligibility.
Categories
About ServiceNow
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.