5 months ago
Barcelona, SpainSenior
Responsibilities
- Embed with customers from kickoff through go-live and beyond.
- Map customer workflows on the Duvo platform and prioritize automation.
- Redesign broken processes instead of automating them.
- Translate business logic into agent behavior and configure agents.
- Write integration code, scripts, and prototypes as needed.
- Debug live agents in production environments and iterate quickly.
- Build and maintain relationships with customer stakeholders.
- Run working sessions and manage technical discussions.
- Capture reusable patterns and send feedback to Product and Engineering.
Requirements
- 5+ years of experience in customer-facing roles involving AI or automation.
- Background in forward-deployed engineering, applied AI/ML engineering, or technical consulting.
- Experience with retail, e-commerce, or CPG is a strong plus.
- Hands-on experience with modern AI tooling and systems thinking.
- Comfortable with coding in SQL, Python, or JavaScript.
- Fluent in English; additional European languages are a plus.
Benefits
- Work in a small, sharp team that values ownership and candor.
- Impact customer-facing projects that drive business results.
- Competitive compensation including equity options.
- Opportunity to trade cash for equity.