Google

Outcome Customer Engineer, AI, Google Cloud

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1 day ago
Seoul, Korea, SouthSenior

Responsibilities

  • Partner with account teams and Practice Customer Engineers during technical evaluations to assess feasibility, shape adoption-focused proposals, and validate Forward Deployed Engineering engagement requests.
  • Lead upfront technical design for enterprise AI solutions integrating models, agents, and connectors with customer data pipelines, identity providers, and compliance boundaries.
  • Diagnose complex customer implementation issues at the code level, identify product bugs, and test workarounds to remove delivery blockers.
  • Act as the liaison to Product and Engineering teams to troubleshoot systemic deployment issues and translate field feedback into feature requests.
  • Own implementation strategy and the technical reality of delivery alongside customer-facing teams.

Requirements

  • Bachelor’s degree or equivalent practical experience.
  • Seven years of experience with cloud-native architecture in a customer-facing or support role.
  • Experience with technical delivery strategies and interfacing with product or engineering organizations.
  • Experience reading or debugging code in a general-purpose language such as Java, Python, or JavaScript.
  • Experience with system design or orchestration frameworks such as LangGraph, AutoGen, or CrewAI.
  • Experience with enterprise integrations, cloud infrastructure, or AI/ML model deployments.
  • Experience solving novel technical problems, diagnosing bugs, developing architectural solutions, orchestrating technical resources, and influencing technical stakeholders or executive leaders.
  • Excellent executive communication skills and the ability to translate technical integration issues into business impact.

Tech Stack

Categories

Forward DeployedSolutions Engineering
Google

About Google

10,000+ employees

Google builds consumer and enterprise software and services including Search, Android, YouTube, Chrome, Maps, Gmail, and Google Cloud. Its business model centers on digital advertising and paid cloud, software, and hardware offerings (e.g., Pixel and Nest) for consumers, developers, and organizations. Founded in 1998 and headquartered in Mountain View, California, Google operates globally as a subsidiary of Alphabet Inc.

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