Sr Staff Software Engineer
ServiceNow5 hours ago
Tel Aviv-Yafo, IsraelStaff+
Responsibilities
- Serve as a hands-on technical lead across architecture, design, and critical code paths.
- Build production LLM-based agents and agentic pipelines for analyzing codebases at scale, including orchestration, tool use, and context engineering.
- Own evaluation-driven development through evaluation harnesses, golden datasets, CI regression gates, and cost and latency tracking.
- Design secure, robust, multi-tenant microservice cloud environments and backend and AI architecture.
- Drive planning, estimation, delivery commitments, technical direction, code reviews, design reviews, and engineering standards.
- Mentor engineers and collaborate with product, customers, support, sales, leadership, and global engineering teams.
Requirements
- 8+ years of backend or systems experience, equivalent to at least 96 months.
- Strong Python skills and production experience in multi-tenant microservice cloud environments.
- Hands-on production experience building LLM-based agents or agentic pipelines, including orchestration, tool use, context engineering, model selection, and cost and latency management at scale.
- Hands-on experience building or owning evaluation harnesses, golden datasets, or benchmark suites for AI systems.
- Experience owning outcomes end to end from early stage through scale, including learning from failed commitments.
- Strong security engineering mindset covering tenant isolation, access control, and secure design.
- Technical leadership experience as a tech lead or team lead with a willingness to remain hands-on; formal management experience is a plus.
- Excellent English and the ability to work effectively across time zones.
Benefits
- Flexible distributed-work personas are available depending on the role and location, but this position has a Required in Office work persona.
- Regular employee position based in Tel Aviv, EMEA.
- ServiceNow provides an accessible and inclusive application process with reasonable accommodations available.
Tech Stack
Categories
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.