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Twilio

DevOps Engineer (Observability)

Twilio
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about 4 hours ago
Remote, IrelandMid Level / Senior
H1B Sponsor

Responsibilities

  • Lead the architecture and delivery of observability platform components focused on reliability and scalability.
  • Drive consistency and quality across observability signals like logs, metrics, and traces.
  • Serve as a technical advisor and mentor across the platform organization.
  • Deep dive into specific problem areas while ensuring horizontal scalability.
  • Collaborate with product teams and SREs to understand telemetry needs.
  • Design and build developer-friendly tooling and APIs for incident response and performance analysis.
  • Champion a pragmatic approach to observability balancing performance, cost, and user value.

Requirements

  • Proven expertise in building and scaling observability systems.
  • Lead technical execution for major components of Twilio’s observability overhaul.
  • Proficiency in at least one modern programming language like Go, Python, or Java.
  • Familiarity with high-cardinality data challenges and telemetry correlation techniques.
  • Experience designing high-scale telemetry systems such as Prometheus or Kafka.
  • Solid understanding of distributed systems and observability challenges.
  • Experience with AWS, Kubernetes, and infrastructure-as-code tools.
  • Ability to provide architectural guidance and lead through ambiguity.

Benefits

  • Competitive pay and generous time off.
  • Ample parental and wellness leave.
  • Healthcare and retirement savings program.
  • Support for volunteering and donation efforts.

Tech Stack

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