Senior Engineer, AI Tech Services, India
ResourcePro24 hours ago
Bengaluru, IndiaSenior
Responsibilities
- Design complex, cross-system automation solutions spanning policy and claims domains.
- Establish reference architectures and reusable accelerators for RPA, API, and AI implementations.
- Lead automation roadmaps, process discovery, process redesign, ROI measurement, and benefits tracking.
- Architect and oversee ML/NLP solutions for classification, extraction, and fraud or anomaly detection.
- Define MLOps, model governance, responsible AI, deployment, monitoring, drift detection, and retraining standards.
- Lead integration architecture, API strategies, event models, data contracts, high-volume scaling, and production readiness.
- Define engineering standards, KPI frameworks, governance controls, audit-ready documentation, and operational support practices.
- Mentor and review engineers while providing technical direction and collaborating with stakeholders and platform or security teams.
Requirements
- Experience designing production-grade automation solutions using RPA, APIs, AI, workflow engines, and microservices.
- Expertise in ML/NLP solutions, model evaluation and validation, MLOps, model monitoring, drift detection, and responsible AI practices.
- Ability to define scalable integration architectures, data contracts, queue-based designs, load management, and high-availability or disaster-recovery considerations.
- Experience leading ambiguous process-analysis and automation-strategy initiatives with business stakeholders.
- Ability to establish engineering standards, governance frameworks, operational controls, and executive-ready reporting.
- Strong collaboration, communication, mentoring, and technical leadership skills.
Categories
About ResourcePro
ReSource Pro provides tech-enabled operations, outsourcing, and advisory services to insurance carriers, brokers, MGAs, and agencies. Its offerings include business process management, compliance and licensing, distribution support, analytics, and implementation of data and technology solutions, delivered through managed services and consulting engagements. Founded in 2004 and headquartered in New York, it is privately held by Kelso & Company.