GrepJob
AcuityMD

Product Support Engineer

AcuityMD
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about 3 hours ago
Remote, Worldwide or Boston, MA, USAMid Level / Senior
H1B Sponsor

Base Salary

$130k - $180k/yr

Responsibilities

  • Support commercial teams by answering complex data questions and explaining dataset nuances.
  • Collaborate with engineering to build the AI data context layer and define evaluation designs.
  • Drive the development of tools for data explainability in our products.

Requirements

  • 4+ years of experience in healthcare data products.
  • 2+ years in customer-facing roles.
  • Familiarity with SQL or willingness to learn, with strong Excel analysis skills.
  • Experience in technical writing for non-technical stakeholders.
  • Attention to detail and strong communication skills.
  • Bias towards action and ability to reason through use cases.

Benefits

  • Ground floor opportunity in a high-growth startup.
  • Learning budget for relevant up-skilling opportunities.
  • Remote work flexibility with a work-from-home stipend.
  • Generous flexible PTO policy.
  • 100% paid health, dental, and vision plans for employees.
  • $1,000 home office stipend for remote work setup.
  • Optional team retreats for co-working and social gatherings.
  • 8-16 weeks of fully-paid parental leave.

Tech Stack

Categories

AI & MLData Science