Lead Software Engineer (Remote, United Kingdom)
Ticketmaster1 day ago
Remote, United KingdomStaff+
Responsibilities
- Design, develop, enhance, and support high-traffic full-stack applications, web services, APIs, data models, data flows, and deployment infrastructure.
- Gather requirements with product teams, create solution designs and documentation, and evaluate tools and technologies based on cost, capacity, feasibility, and long-term maintenance.
- Build monitoring, alerting, application performance, automated build, and deployment systems while ensuring high availability, scalability, low latency, fault tolerance, and cost efficiency.
- Create system documentation, onboarding materials, runbooks, troubleshooting guidance, and recommendations for future improvements.
- Lead solution design discussions, review code, guide and mentor engineers, and lead development teams on a day-to-day basis without people-management responsibility.
- Own day-to-day project delivery, communicate timelines and status to stakeholders, escalate blockers, and support production issues and on-call operations.
- Influence technical strategy, standards, reusable engineering patterns, and roadmaps across teams while representing the team in cross-functional technical decisions.
Requirements
- Bachelor’s degree in Computer Science or a related technical field.
- Proficiency in one or more of Java, TypeScript, or Node.js, with willingness to learn the others.
- Proven experience building high-traffic web applications and deploying them to production with a focus on quality and maintainability.
- Experience with cloud-based platforms, preferably AWS, and with supporting live applications through debugging, log analysis, dashboards, and issue resolution.
- Experience writing SQL queries and working with SQL databases such as MySQL and NoSQL databases such as DynamoDB.
- Experience with infrastructure-as-code and deployment tools including Terraform, Kubernetes, and Helm.
- Experience with code and build tools including GitLab, Jenkins, and Sonar.
- Experience working in Agile teams, handling production issues, and providing on-call support.
- Strong communication, documentation, estimation, time-management, collaboration, and stakeholder-management skills.
- Preferred experience includes UI design, client-facing data applications, entertainment or online ticketing, diverse cultural and regulatory environments, and use of Claude or similar AI tools in the software development lifecycle.
Benefits
- Permanent, full-time employment at 40 hours per week.
- Remote work within the United Kingdom.
- Inclusive workplace with support for professional and personal development, new experiences, and work-life balance.
- Equal-opportunity employment and an environment that encourages employees to bring their whole selves to work.
Tech Stack
Categories
About Ticketmaster
Ticketmaster builds ticketing software and a consumer marketplace for concerts, sports, theater, and other live events. It sells tickets to fans and provides venues, promoters, and teams with enterprise tools for inventory management, seat mapping, access control, and marketing, with revenue largely from transaction fees and enterprise services. Founded in 1976 and now headquartered in Beverly Hills, it operates as a division of Live Nation Entertainment (NYSE: LYV).