Responsibilities
- Engineer and support ServiceNow platform capabilities across development, testing, and production environments.
- Design and develop scalable solutions using App Engine, Flow Designer, Workflow Studio, Integration Hub, and scoped applications.
- Build and maintain enterprise integrations using REST, SOAP, Scripted REST APIs, MID Servers, ETL, and external data connectors.
- Implement AI-driven capabilities using Virtual Agent, Now Assist, AI Search, AI Agents, and intelligent automation.
- Implement role-based access controls, OAuth, SSO, MFA, encryption, and secure integration architecture.
- Optimize platform performance, scalability, reliability, and technical health.
- Support DevOps, CI/CD pipelines, release management, upgrades, testing, and governance.
- Collaborate with global stakeholders, architects, cybersecurity teams, and business leaders.
Requirements
- At least 5 years of hands-on ServiceNow platform experience.
- At least 8 years of overall experience in platform engineering, enterprise applications, integration, or automation.
- Strong expertise in Workflow Data Fabric, Integration Hub, Workflow Studio, Flow Designer, REST/SOAP APIs, MID Server, JavaScript, Glide APIs, Import Sets, Transform Maps, and security and authentication frameworks.
- Experience implementing AI, conversational AI, or intelligent automation solutions on ServiceNow.
- Proven experience delivering complex ServiceNow implementations in enterprise environments.
- ServiceNow Certified System Administrator certification is mandatory.
- Certified Application Developer certification is mandatory.
- ServiceNow Certified Technical Architect certification is preferred.
- Additional CIS certifications are highly desirable.
- Experience with ServiceNow AI, Virtual Agent, Now Assist, CMDB, Security, Performance Analytics, cloud integrations, API gateways, ESB/iPaaS platforms, RPA, or event-driven architectures is preferred.
- Experience with IoT, OT, robotics, connected assets, or physical AI environments is an added advantage.
Benefits
- Opportunity to work on global ServiceNow transformation programs.
- Direct collaboration with CTO-level leadership and international stakeholders.
- Exposure to AI-led innovation, intelligent automation, and next-generation enterprise platforms.
- Global role involving international stakeholders and customers.
Tech Stack
Categories
About Atos
Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris. Atos is the services brand of Atos Group, delivering AI powered, secure and end to end digital services to public and private organizations worldwide. Atos designs, builds and run digital environments that are critical to performance, resilience and sovereignty, helping clients keep control of their data, infrastructure and compliance, with clear accountability from strategy to operations. With more than 54,000 people serving 4,500+ clients in 54 countries, Atos helps modernize core IT, accelerate cloud and data transformation, strengthen cybersecurity and enable secure digital workplaces, delivering impact for clients, employees and society at large. Atos offers end-to-end IT services across the cloud, cybersecurity, data and AI, application services, smart platforms and digital workplace, as well as localized consulting and advisory services under its brand Atos Amplify. Atos is trusted to operate complex, business-critical environments, especially in regulated and sovereign contexts.