Forward Deployed (Value Acceleration) Consultant / Senior Consultant-2
Salesforce2 days ago
Bengaluru, India or Hyderābād, IndiaSenior
Responsibilities
- Own the roadmap and feature lifecycle for Life Sciences process blueprints and AI-native accelerators.
- Map customer requirements and build, test, validate, and iterate workflow automations using Agentforce and Life Sciences Cloud capabilities.
- Translate strategic goals and customer requirements into PRDs, user stories, technical acceptance criteria, architecture documentation, and implementation guidance.
- Manage the product backlog, prioritize sprints, and drive delivery of scalable solutions.
- Conduct customer interviews and quantitative analysis to identify workflow pain points and accelerator opportunities.
- Represent Life Sciences customer needs in the Agentforce development and product feedback processes.
- Collaborate with engineering, design, product managers, customer-facing teams, delivery resources, and systems integrators on feasibility, usability, compliance, rollout, and enablement.
Requirements
- 3 to 8+ years of experience in Product Management, Process Automation, Business Analysis, or Solutions Consulting.
- Experience building or deploying external-facing products in enterprise B2B SaaS environments.
- Experience with workflow mapping, process modeling, process improvement, and regulated-industry applications, especially Life Sciences.
- Demonstrated ability to translate business requirements into structured automated workflows or solutions.
- Hands-on technical experience with automation tools, workflow builders, AI prompting, or low/no-code platforms.
- Strong written and spoken communication skills for explaining complex concepts to technical and non-technical stakeholders.
- Experience collaborating with global, virtual cross-functional teams including engineering, design, and customer success.
- Experience managing product backlogs and executing delivery with rigor and consistency.
- Preferred experience includes Life Sciences commercial operations, Salesforce Life Sciences Cloud, Agentforce, CRM or AI platforms, prompt design, agent-based automation, Salesforce APIs and platform services, Data Cloud, regulatory requirements such as GxP, HIPAA, and GDPR, enterprise B2B network effects, Lean or Six Sigma certification, and Pharma, Biotech, or MedTech experience.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee well-being.
- Reasonable accommodations are available during the application and recruiting process.
- Salesforce is an equal opportunity employer with an inclusive, non-discrimination policy.
Categories
Forward Deployed
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.