Solution Architect – Healthcare/Life Sciences
Salesforce1 day ago
Tel Aviv-Yafo, IsraelSenior
Responsibilities
- Serve as a trusted advisor and lead workstreams for enterprise healthcare and life sciences customers.
- Guide customers and colleagues in deploying emerging technologies and Salesforce solutions to increase business value.
- Lead discovery sessions, define requirements, write user stories, and create system and functional designs.
- Document business processes and wire-frame system designs using process flows, UML, and sequence diagrams.
- Manage risks, customer expectations, complex negotiations, project direction, and program-level roadblocks.
- Present recommendations and facilitate alignment with customer product owners, business process owners, technical resources, executives, and partners.
- Contribute to Salesforce Professional Services methodologies, thought leadership, and cloud-specific practice standards.
Requirements
- 7+ years of relevant experience in enterprise-level projects across the full software development life cycle.
- At least 1 year of experience in regulated industries and experience in healthcare or life sciences.
- Extensive experience configuring and customizing the Salesforce platform.
- Experience driving agentic delivery and using AI toolchains such as Claude, Cursor, and Elements Cloud.
- Expertise defining system architecture landscapes, identifying gaps, and delivering solutions aligned to business outcomes.
- Experience leading discovery, requirements definition, user-story writing, business-process documentation, and system design.
- Strong presentation, written communication, facilitation, problem-solving, and stakeholder-management skills.
- Experience contributing to large-scale enterprise implementations with multiple workstreams.
- Preferred: proven agile delivery results, customer or partner success stories, Salesforce certifications and accreditations, and consulting experience.
Benefits
- Salesforce states that its benefits and resources support balance and personal well-being.
- Salesforce provides reasonable accommodation support during the application and recruiting process.
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.