Nebius

Senior Customer AI Engineer - Token Factory

Nebius
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2 days ago
Tel Aviv-Yafo, IsraelSenior

Responsibilities

  • Lead customer transitions from proof of concept to production.
  • Ensure customer AI workloads are deployed, stable, scalable, performant, and cost-efficient.
  • Monitor and improve latency, throughput, reliability, and infrastructure costs.
  • Work directly with customer engineering and ML teams to translate technical challenges into actionable solutions.
  • Serve as a primary technical contact for production issues and coordinate incident resolution with internal teams.
  • Identify optimization and expansion opportunities and provide feedback to Product and Infrastructure teams.

Requirements

  • Practical knowledge of inference frameworks such as vLLM, TensorRT, or similar.
  • Solid understanding of cloud or infrastructure systems, distributed systems or high-load applications, and AI/ML workloads including LLM inference.
  • Ability to troubleshoot and reason about system performance.
  • Experience working directly with technical customers such as engineers or ML teams.
  • Ability to communicate complex technical topics clearly and effectively.
  • Ability to manage multiple customers and priorities with a structured, proactive, solution-oriented approach.
  • Experience with GPU workloads, AI infrastructure, solutions engineering, SRE, or technical support in B2B environments is a preferred qualification.

Benefits

  • Competitive compensation.
  • Career growth and learning opportunities.
  • Flexibility and ownership.
  • Collaborative and innovative culture.
  • Opportunity to work on impactful AI projects.
  • International environment with talented teams.
  • Office availability in Tel Aviv, Israel.

Categories

Solutions Engineering
Nebius

About Nebius

1,001-5,000 employees

Nebius builds a full-stack AI cloud offering GPU compute, storage, and tools for training and deploying ML models for startups, enterprises, and research labs. It sells consumption-based cloud infrastructure (IaaS/PaaS) and managed services tailored to generative AI workloads, including large-scale model training and inference. The company is headquartered in Amsterdam and operates as an independent provider.

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