19 days ago
Responsibilities
- Advise clients on HR technology setup, roadmaps, and HR transformation strategy using ServiceNow HRSD and Agentic AI.
- Define architecture principles and integration strategies across ServiceNow, Workday, SAP SuccessFactors, and related HR systems.
- Lead design for HRSD modules including Case Management, Knowledge, Employee Center, Lifecycle Events, and AI Agents.
- Design integration patterns using APIs, Integration Hub, and middleware.
- Recommend data exchange and process automation practices across HR platforms.
- Establish architectural guardrails covering security, privacy, and sustainable platform governance.
- Engage senior stakeholders and translate business needs into technology solutions.
Requirements
- At least 6 years of ServiceNow experience, including at least 3 years in HRSD architecture.
- Strong understanding of ServiceNow HRSD capabilities and HR process design.
- Proven experience integrating ServiceNow with Workday, SAP SuccessFactors, and related HR platforms.
- Proficiency with enterprise architecture principles and senior stakeholder engagement.
- ServiceNow CSA, CIS-HRSD, and CTA certifications.
- Knowledge of Employee Center Pro, Now Assist, and AI Agents.
- Workday or SAP SuccessFactors integration experience.
Benefits
- Yearly financial bonus, private medical care through Medicover, preferential access to dental, senior care, and oncology packages, life insurance, and the NAIS benefit platform.
- Access to more than 70 training tracks with certification opportunities through NEXT, plus Education First, Pluralsight, TED Talks, Coursera, and Udemy Business learning resources.
- Hybrid working model after onboarding, with office and home-working options and a home-office package including a laptop, monitor, and chair.
- Work with current enterprise technology and platforms through Capgemini's global technology partnerships.
Categories
Solutions Engineering
About Capgemini
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real | www.capgemini.com