Capgemini

ServiceNow HRSD Architect

Capgemini
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6 days ago
Opole, Poland +6 moreSenior

Responsibilities

  • Advise clients on HR technology setup, roadmaps, and HR transformation strategies involving ServiceNow HRSD and Agentic AI.
  • Define architecture principles and integration strategies across ServiceNow, Workday, SAP SuccessFactors, and other HR platforms.
  • Lead solution design for HRSD modules including Case Management, Knowledge, Employee Center, Lifecycle Events, and AI Agents.
  • Design API, Integration Hub, and middleware integration patterns to support interoperability and process automation.
  • Establish architectural guardrails, security and privacy compliance practices, and governance models for sustainable platform growth.
  • Engage senior stakeholders and translate business needs into technology solutions.

Requirements

  • At least 6 years of ServiceNow experience, including at least 3 years in HRSD architecture.
  • Strong understanding of ServiceNow HRSD capabilities and HR process design.
  • Proven experience integrating ServiceNow with Workday, SAP SuccessFactors, and related HR platforms.
  • Ability to engage senior stakeholders and translate business needs into technology solutions.
  • Proficiency with enterprise architecture principles.
  • ServiceNow CSA, CIS-HRSD, and CTA certifications.
  • Knowledge of Employee Center Pro and Now Assist, including AI Agents.

Benefits

  • Yearly financial bonus, private medical care through Medicover, preferential access to additional medical packages, life insurance, and the NAIS benefit platform.
  • Access to more than 70 training tracks and certification opportunities through the NEXT platform, plus Education First, Pluralsight, TED Talks, Coursera, and Udemy Business resources.
  • Hybrid work after onboarding, combining office and home working with a home office package including a laptop, monitor, and chair.
  • Opportunities to work with current enterprise technology platforms and global clients.

Categories

Solutions Engineering
Capgemini

About Capgemini

10,000+ employees

Capgemini is a global IT services and consulting firm that delivers strategy, cloud, AI, software engineering, and managed services to large enterprises and public-sector clients. Founded in 1967 and headquartered in Paris, it is publicly traded on Euronext Paris and operates in 50+ countries. The group expanded its engineering capabilities by acquiring Altran in 2020, now operating as Capgemini Engineering.

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