Staff Software Engineer - Resiliency and Platform Engineering
Choice Hotels International, Inc.3 months ago
Scottsdale, AZ, USAStaff+
Responsibilities
- Design and implement shared platform libraries, frameworks, tooling, automation, and guardrails that improve resiliency, runtime safety, and developer experience.
- Identify and eliminate systemic failure modes, including JVM memory leaks, unsafe defaults, brittle error handling, poor failure propagation, and resource exhaustion.
- Define and roll out developer-facing standards and paved roads for resiliency, observability, error handling, and operational readiness.
- Standardize logging, monitoring, alerting, and observability practices to improve signal quality and speed diagnosis and recovery.
- Partner with Principal Software Engineers, Solution Architects, Engineering Managers, and application teams to identify systemic risks and develop platform initiatives.
- Collaborate across software engineering resiliency, data engineering resiliency, and platform engineering teams on cross-cutting solutions.
- Engage with application codebases to understand system behavior, identify failure patterns, and validate resiliency improvements before shifting focus to systemic solutions.
- Participate in incident postmortems and operational reviews and convert recurring lessons into durable platform improvements.
- Evaluate and introduce tools and technologies that improve developer productivity, platform safety, and application resiliency.
- Apply AI-assisted development, diagnostic, and operational tools when they measurably improve engineering effectiveness or reliability outcomes.
- Influence technical direction through design reviews, reference implementations, mentorship, and technical leadership without formal delivery ownership.
Requirements
- Bachelor’s degree in computer science or a related technical field, or equivalent practical experience building and operating production systems.
- Typically 8–10+ years of hands-on experience designing, building, and supporting large-scale production software systems.
- Hands-on experience designing, building, and operating Java-based services, including Spring Boot applications in virtualized and containerized environments.
- Experience developing and supporting cloud-native and serverless workloads, including Python services and event-driven architectures.
- Strong practical experience with AWS public cloud environments and the reliability, scalability, and operational effects of cloud-managed services.
- Working knowledge of relational and non-relational data stores and their persistence, availability, and failure characteristics.
- Experience with application monitoring and observability platforms such as AppDynamics, OpenSearch, Amazon CloudWatch, or similar tools.
- Ability to diagnose complex production issues using metrics, logs, traces, and runtime signals.
- Understanding of Site Reliability Engineering principles and judgment to apply them selectively to platform and resiliency improvements.
- Experience delivering platform-level capabilities such as shared libraries, frameworks, internal tooling, or enablement platforms used by multiple application teams.
- Experience creating and rolling out paved roads, guardrails, or standardized patterns that balance safety, usability, and developer autonomy.
- Experience using AI-assisted tools for engineering effectiveness, log or trace analysis, incident analysis, or system reliability.
- Ability to influence technical direction and engineering practices across teams without direct ownership of delivery backlogs.
- Cloud or technology certifications, such as AWS certifications or equivalent, are preferred.
Benefits
- Competitive compensation and benefits, including medical, dental, and vision coverage.
- Paid leave and holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious-observance leave.
- Retirement and health savings benefits.
- Employee recognition programs.
- Discounts at Choice hotels worldwide.
- Four days onsite in a hybrid arrangement at the N. Scottsdale office.
- Individual contributor role reporting to the Manager, Resiliency and Platform Engineering.
About Choice Hotels International, Inc.
Choice Hotels International is a public lodging franchisor with a portfolio of brands including Comfort, Quality Inn, Clarion, Cambria, Sleep Inn, Econo Lodge, and the Ascend Hotel Collection, serving leisure and business travelers. It earns primarily from franchise fees and reservation, loyalty, and technology services provided to independently owned hotels. Founded in 1939 and headquartered in Rockville, Maryland, Choice trades on the NYSE (CHH) and franchises thousands of properties across the U.S. and internationally.