Senior AI Engineer II - Forward Deployed Engineer - Enterprise AI Platforms
American Express20 hours ago
Base Salary
$123k - $215k/yr
Responsibilities
- Build trusted relationships with business and product stakeholders and translate operational challenges into measurable AI opportunities.
- Design, build, deploy, and scale Generative AI, agentic AI, and intelligent automation solutions.
- Develop agents and AI-enabled workflows that integrate with enterprise APIs, knowledge sources, data platforms, applications, code, and business processes.
- Advance solutions from discovery and demonstrations through proof of value, production adoption, and transition to long-term ownership.
- Apply software architecture, testing, deployment, monitoring, security, reliability, governance, and responsible AI practices.
- Evaluate AI-generated code and solution outputs for correctness, security, maintainability, and architectural alignment.
- Develop evaluation approaches covering quality, task completion, business outcomes, user experience, latency, cost, and reliability.
- Generalize successful engagement patterns into reusable platform features, accelerators, reference architectures, and implementation patterns.
- Influence decisions across business, product, engineering, risk, and platform teams and mentor partner teams on AI solution delivery.
Requirements
- At least 5 years of experience delivering software, technical solutions, or digital products in engineering, architecture, or technical consulting.
- Ability to take ambiguous business or user problems through discovery, implementation, and measurable validation.
- Experience using coding agents in a structured engineering workflow with specification-driven development, context management, iterative implementation, and reusable knowledge repositories.
- Software engineering fluency and ability to contribute directly to applications, integrations, services, or technical prototypes.
- Experience in a relevant domain such as mobile, web, backend services, APIs, distributed systems, platform engineering, workflow orchestration, or cloud-native development.
- Ability to reason about systems end to end, connect technical decisions to business outcomes, and sequence incremental solutions toward a longer-term direction.
- Strong communication and stakeholder-partnership skills, including influencing without direct authority.
- Bachelor’s degree in computer science, engineering, or a related field, or equivalent practical experience.
- Preferred experience with language-model or agentic solutions, retrieval-augmented generation, vector databases, tool calling, model context protocols, knowledge retrieval, Temporal, LangGraph, LangChain, or LlamaIndex.
- Preferred experience with human-in-the-loop controls, operational safeguards, AI evaluation, observability, responsible AI, and technology adoption in regulated industries.
- Employment eligibility to work in the United States is required; American Express will not pursue visa sponsorship for these positions.
Benefits
- Competitive base salaries and bonus incentives.
- 6% company match on the retirement savings plan and free financial coaching.
- Comprehensive medical, dental, vision, life insurance, and disability benefits.
- Flexible hybrid, onsite, or virtual working arrangements depending on role and business need.
- 20+ weeks of paid parental leave for all parents.
- Access to onsite wellness centers and confidential counseling through the Healthy Minds program.
- Career development and training opportunities.
- Occasional travel may be required for workshops or key delivery milestones, with frequent travel not expected.
Categories
Forward Deployed
About American Express
American Express builds a global payments network and issues consumer, small-business, and corporate cards, plus merchant acquiring and travel services. Revenue comes from card fees, interest and lending, discount/merchant fees, and network services. Founded in 1850 and headquartered in New York City, it operates the Amex acceptance network worldwide and offers co-branded cards and membership rewards across millions of cardmembers and merchants; ticker NYSE: AXP.