AI Engineer III - Forward Deployed Engineer - Enterprise AI Platforms
American Express19 hours ago
Base Salary
$104k - $175k/yr
Responsibilities
- Build trusted relationships with business and product stakeholders and lead discovery of high-value opportunities.
- Translate business needs into use cases, value propositions, measurable success criteria, and solution direction.
- Design, build, and deploy Generative AI, agentic AI, and intelligent automation solutions.
- Develop proofs of value and take successful solutions through production scaling, adoption, and transition to long-term ownership.
- Build agents and AI-enabled workflows that interact with enterprise APIs, knowledge sources, data platforms, applications, code, and business processes.
- Apply architecture, testing, deployment, monitoring, security, reliability, maintainability, governance, and responsible AI practices.
- Use coding agents and AI-assisted engineering techniques while evaluating generated outputs for correctness, security, and architectural alignment.
- Generalize successful engagement patterns into reusable platform features, accelerators, reference architectures, and implementation practices.
- Develop evaluation approaches covering solution quality, business outcomes, user experience, latency, cost, and reliability.
- Influence business, product, engineering, risk, and platform decisions and mentor partner teams on AI solution delivery.
Requirements
- At least 3 years of experience delivering software, technical solutions, or digital products in an engineering, architecture, or technical consulting capacity.
- Ability to take ambiguous business or user problems through discovery, implementation, and measurable validation.
- Experience using coding agents in structured engineering workflows involving specification-driven development, context management, iterative implementation, and reusable knowledge repositories.
- Software engineering fluency with the ability to contribute directly to applications, integrations, services, or technical prototypes.
- Experience in a relevant domain such as mobile, web, backend services, APIs, distributed systems, platform engineering, workflow orchestration, or cloud-native development.
- Ability to reason about systems end to end, identify constraints and leverage points, and connect technical decisions to business outcomes.
- Strong communication and stakeholder-partnership skills, including the ability to influence without direct authority.
- Bachelor’s degree in computer science, engineering, or a related field, or equivalent practical experience.
- Preferred experience with language models, agentic systems, AI-enabled process flows, retrieval-augmented generation, vector databases, tool calling, model context protocols, knowledge retrieval, or workflow technologies such as Temporal, LangGraph, LangChain, or LlamaIndex.
- Preferred experience designing human-in-the-loop controls and operational safeguards, with knowledge of AI evaluation, observability, responsible AI, or technology adoption in regulated industries.
- Employment eligibility to work with American Express in the United States is required.
Benefits
- Competitive base salaries and bonus incentives.
- 6% company match on the retirement savings plan, plus financial coaching and financial well-being support.
- Comprehensive medical, dental, vision, life insurance, and disability benefits.
- Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need.
- More than 20 weeks of paid parental leave for all parents.
- Access to onsite wellness centers and confidential counseling through the Healthy Minds program.
- Career development and training opportunities.
- Occasional travel may be required for workshops or key delivery milestones, but frequent travel is not expected.
Categories
Forward Deployed
About American Express
American Express builds a global payments network and issues consumer, small-business, and corporate cards, plus merchant acquiring and travel services. Revenue comes from card fees, interest and lending, discount/merchant fees, and network services. Founded in 1850 and headquartered in New York City, it operates the Amex acceptance network worldwide and offers co-branded cards and membership rewards across millions of cardmembers and merchants; ticker NYSE: AXP.