1 day ago
Remote, MexicoSenior
Responsibilities
- Build and maintain a resilient, secure, and efficient SaaS application platform across AWS and Azure.
- Automate cloud infrastructure deployment, monitoring, management, incident response, and Kubernetes operations.
- Monitor production stability and performance, troubleshoot issues, and participate in a follow-the-sun on-call rotation.
- Scale infrastructure while optimizing reliability, capacity, and cost.
- Collaborate with engineering, product, services, and platform teams to bring new services and features into production.
- Develop Terraform modules, pipelines, deployment patterns, guardrails, automation, and reusable operational procedures.
- Manage service intake and triage, prioritize platform work, and meet service response and resolution commitments.
- Author and maintain operational, architectural, stakeholder, policy, and process documentation and deliver live demonstrations.
- Support tenant and environment lifecycle workflows, including provisioning, URLs, certificates, and related controls.
- Ensure information security and compliance standards are met and produce production-ready assets for new cloud services, datastores, and deployment patterns.
Requirements
- At least 5 years of experience in 24x7 production operations, preferably in highly available SaaS or cloud service environments.
- At least 5 years of experience with public cloud infrastructure, with meaningful depth in AWS and/or Azure; experience with both clouds is preferred.
- Hands-on experience running Kubernetes in production, preferably Amazon EKS, Azure Kubernetes Service, or an equivalent managed Kubernetes service.
- Experience with infrastructure-as-code tools, especially Terraform.
- Experience with release automation and CI/CD tools such as Jenkins, Argo CD, Azure DevOps, or GitHub Actions.
- Linux administration and debugging experience in large-scale environments.
- Experience using Python, Bash, PowerShell, or comparable programming and scripting languages to automate operations and manage cloud environments.
- Strong understanding of system and networking concepts, troubleshooting techniques, collaboration, leadership, and process influence.
- Preferred experience operating under SLAs or structured intake in a platform, infrastructure, or internal-customer context.
- Preferred experience with Java/JVM-based services, Kafka, Elasticsearch, data platforms, or .NET workloads.
- Bachelor’s degree in Computer Science or another technical discipline, or equivalent experience; AWS and/or Azure certifications are helpful.
Benefits
- Follow-the-sun on-call model with no nighttime alerts.
- Opportunity to work across AWS and Azure and lead multi-cloud platform initiatives.
- Mentorship and increasing ownership of architectural standards, self-service patterns, and service delivery improvements.
Tech Stack
Apache KafkaArgo CDAWSAzureBashElasticsearchGitHub ActionsJavaJenkinsKubernetesLinux.NETPowerShellPythonTerraform
Categories
About SailPoint
SailPoint builds identity security software for large enterprises, covering identity governance, access management, automated provisioning, and compliance controls across cloud and on‑prem systems. It sells primarily via subscription licenses and enterprise services. Founded in 2005 and headquartered in Austin, Texas, SailPoint is owned by Thoma Bravo and serves complex, security‑sensitive organizations that need to manage workforce and machine identities at scale.