AI Engineer III
American ExpressResponsibilities
- Develop and implement Generative AI and Agentic AI solutions for customer and sales processes.
- Build AI-powered capabilities for quality monitoring, intelligent workflows, personalized customer experiences, and customer data enrichment.
- Develop production-ready AI applications using enterprise data platforms and cloud-native technologies.
- Integrate AI applications with business systems to enable improved decision-making.
- Contribute to enterprise AI platforms, reusable frameworks, and engineering best practices.
- Ensure AI solutions are reliable, secure, and aligned with responsible AI and governance standards.
Benefits
- Competitive base salaries and bonus incentives.
- Financial well-being and retirement support.
- Medical, dental, vision, life insurance, and disability benefits, depending on location.
- Flexible hybrid, onsite, or virtual working arrangements depending on role and business need.
- Generous paid parental leave policies, depending on location.
- Access to global onsite wellness centers staffed with nurses and doctors, depending on location.
- Confidential counseling support through the Healthy Minds program.
- Career development and training opportunities.
- Employment is conditioned upon successful completion of a background verification check, subject to applicable laws and regulations.
Categories
About American Express
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus