Principal Site Reliability Engineer (Cloud, Observability & Automation)
Depository Trust & Clearing Corporation (DTCC)21 hours ago
Jersey City, NJ, USAStaff+
Responsibilities
- Drive reliability, scalability, resiliency, and operational excellence across critical enterprise applications.
- Design and implement observability solutions using Splunk, Grafana, Dynatrace, ITSI, and related monitoring platforms.
- Define and manage SLIs, SLOs, dashboards, alerts, and operational KPIs.
- Lead major incident response, root cause analysis, and continuous service improvement initiatives.
- Build automation, self-healing capabilities, and AI-assisted operational solutions using Python, Java, Amazon Q, Kiro, and related technologies.
- Partner with development, infrastructure, cloud, security, and application teams to embed SRE practices throughout the software development lifecycle.
- Drive operational readiness, capacity planning, performance optimization, disaster recovery, and resiliency initiatives.
- Identify operational risks and deliver strategic reliability improvements across the technology ecosystem.
- Collaborate with technical and business stakeholders to improve service reliability and operational outcomes.
Requirements
- Bachelor's degree in Computer Science, Engineering, or equivalent experience.
- 8+ years of experience in Site Reliability Engineering, Production Engineering, DevOps, Application Support Engineering, or related disciplines.
- Strong hands-on experience with AWS and cloud-native architectures.
- Proficiency in Python, Java, Go, or similar programming languages.
- Strong Linux/Unix systems administration and troubleshooting experience.
- Expertise with Splunk, Grafana, Dynatrace, and ITSI observability and monitoring platforms.
- Experience leading major incident management and root cause investigations in complex production environments.
- Strong understanding of distributed systems, resiliency engineering, performance tuning, automation, and operational excellence.
- Excellent communication and stakeholder management skills.
- Experience with AI-assisted engineering tools such as Amazon Q, Kiro, or similar technologies is preferred.
- Experience designing and measuring SLOs, SLIs, and operational KPIs is preferred.
- Experience supporting large-scale enterprise applications in financial services or other highly regulated environments is preferred.
Benefits
- Competitive compensation including base pay and annual incentive.
- Comprehensive health and life insurance and well-being benefits, based on location.
- Pension and retirement benefits.
- Paid time off and personal/family care and other leaves of absence.
- Flexible hybrid work model with 3 days onsite and 2 days remote; onsite Tuesdays, Wednesdays, and a third team- or employee-specific day.
About Depository Trust & Clearing Corporation (DTCC)
Depository Trust & Clearing Corporation (DTCC) runs global post-trade market infrastructure, delivering clearing, settlement, securities depository, trade reporting, and data services for broker-dealers, banks, and asset managers. It provides these services through subsidiaries such as DTC, NSCC, FICC, and the Global Trade Repository, with revenue primarily from transaction and service fees. Founded in 1973 and headquartered in Jersey City, NJ, DTCC is industry-owned and privately held, serving markets across multiple regions.