OpenAI

Demo Experience Engineer, Technical Success

OpenAI
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5 hours ago

Base Salary

$234k - $260k/yr

Responsibilities

  • Own end-to-end demo readiness for new and priority product capabilities, including environments, integrations, synthetic data, evaluations, reliability checks, and fallback paths.
  • Build prototypes, LLM agents, and reference flows that connect complex capabilities to clear customer outcomes.
  • Create reusable accelerators such as companion apps, templates, LLM Skills and Plugins, and self-service demo packages.
  • Partner with GTM teams on high-impact customer moments, unblock technical gaps, and identify patterns for scaling.
  • Build internal agentic systems to automate demo preparation, validation, and asset maintenance.
  • Translate recurring customer-facing feedback into product insights, launch-readiness priorities, and systemic improvements.
  • Define and improve demo quality across accuracy, safety, reliability, usability, and adoption.

Requirements

  • Product-minded engineering ability to turn ambiguous capabilities into working software and reliable, reusable systems.
  • Track record of building compelling demos, reusable technical assets, or tooling that accelerates adoption and improves execution.
  • Strong engineering depth across software architectures, integrations, data, LLM agents, skills, plugins, or other AI-powered systems.
  • Ability to distinguish bespoke customer solutions from shared platform capabilities.
  • Ability to influence effectively across Product, Engineering, Marketing, Operations, and GTM.
  • Commitment to AI safety, responsible deployment, and accurate representation of products.

Benefits

  • Hybrid work model requiring three days per week in the San Francisco office.
  • Relocation assistance is offered to new employees.
  • OpenAI is an equal opportunity employer and provides reasonable accommodations for applicants with disabilities.

Categories

OpenAI

About OpenAI

10,000+ employees

OpenAI builds and deploys large-scale AI models and tools—including ChatGPT, GPT-4–class models, DALL·E, and Whisper—sold via APIs and enterprise subscriptions to developers and businesses. It monetizes through usage-based API pricing and ChatGPT Plus/Team/Enterprise, and also reaches customers via Microsoft’s Azure OpenAI Service. Founded in 2015 and headquartered in San Francisco, it operates as a private partnership.

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