7 months ago
Tokyo, JapanSenior
Responsibilities
- Partner with Sales to position Mapbox’s technical value and shape opportunities.
- Lead technical discovery to understand customer goals, requirements, and success criteria.
- Design and present scalable architectures using Mapbox SDKs, APIs, and platform services.
- Prepare technical documentation, solution proposals, and responses to RFI/RFQ requests.
- Provide pre-sales technical guidance through workshops, demos, and PoC/PoV engagements.
- Drive customer success by accelerating time-to-value, adoption, and expansion.
- Advocate for customer needs and provide structured feedback to influence product and engineering direction.
- Share mapping, mobility, and AI best practices with customers and internal teams.
Requirements
- At least 5 years of experience in solutions architecture, customer-facing engineering, pre-sales, post-sales, or consulting.
- Fluency in Korean and English, both written and verbal.
- Residence in Japan or South Korea.
- Knowledge of web and mobile technologies including JavaScript, Android, and iOS.
- Experience building applications that integrate back-end APIs and front-end SDKs.
- Experience leading technical RFI/RFQ responses and crafting comprehensive technical proposals.
- Ability to translate complex requirements into scalable, robust architectures aligned with customer objectives.
- Strong business acumen, autonomy, and communication skills with technical, executive, product, engineering, and developer stakeholders.
- Experience collaborating with OEMs and Tier-1 suppliers and understanding of automotive ecosystem technologies such as navigation, autonomous driving, ADAS, ISA, and software-defined vehicles.
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field is preferred.
- Experience with GIS, location intelligence, geospatial data, mapping, AWS, Azure, GCP, or AI technologies is a plus.
- Willingness to travel up to 25% for customer meetings, workshops, and industry events.
- Resume and application must be submitted in English.
Benefits
- Supportive health care, parental leave, and workplace flexibility are provided.
- The company emphasizes teaching and learning and provides tools for success.
- The company supports diversity and inclusion across backgrounds, genders, ethnicities, abilities, and sexual orientations.
- The role is remote, as indicated by the #LI-Remote designation.
- The role requires residence in Japan or South Korea and travel of up to 25%.
Tech Stack
Categories
Solutions Engineering
About Mapbox
Mapbox builds a real-time location platform with APIs, SDKs, and data for maps, navigation, search, and traffic used by developers and enterprises across mobile, web, and automotive. It sells usage-based SaaS for custom maps, routing, and telemetry that support logistics, e-commerce, and fleet operations. Founded in 2011 and headquartered in Washington, DC, the privately held company serves millions of developers and powers navigation for people, packages, and vehicles.